Crm modellező állások Németországban (Ügyfélszolgálat, vevőszolgálat)

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

As the first point of contact for incoming inquiries from prospective and existing customers from our Dutch-speaking markets, you will advise on our product and service portfolio, work out customer-specific requirements and needs, and in the process qualify the specific inquiries according to...

• Preparation and delivery of new and renewal service contract offerings
• Provide support to internal and external customers via phone and email
• Analyze reports and proactively update customers

• Review and support customers' calibration and application requirements
• Update calibrations as needed and write calibration reports
• Implementation of user seminars
• Customer support (via hotline/remote)

Are you ready to take on an exciting challenge as a Senior Customer Partner with Kyndryl? We're looking for a dynamic individual like you, who can revolutionize relationship management, drive account growth, and boost profitability. In this role, you'll have the power to create, maintain, and...