Senior software engineer állások Külföldön (Ügyfélszolgálat, vevőszolgálat)

Maintains accurate department risks in the Risk Open Pages (ROP) framework and Business Impact Analyses (BIAs) in OpenTrust. Ensures proper registration, monitoring and review of controls, events and action plans, as well as maintains and reviews BIAs on applications, processes and EUDAs....

• Most senior level technical customer service engineer with long-standing experience.
• Very complex to highly complex equipment and complex to very complex systems incl. associated accessories across the entire portfolio
• Diagnoses and repairs all designated products

• Most senior level technical customer service engineer with long-standing experience.
• Very complex to highly complex equipment and complex to very complex systems incl. associated accessories across the entire portfolio
• Diagnoses and repairs all designated products

Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual, retail office and network targets and Commercial objectives....

• Assist customers with software application inquiries and troubleshooting issues
• Document customer interactions and technical issues in our ticketing system (Salesforce)
• Collaborate with senior support staff to escalate complex issues and ensure timely resolution

Are you ready to take on an exciting challenge as a Senior Customer Partner with Kyndryl? We're looking for a dynamic individual like you, who can revolutionize relationship management, drive account growth, and boost profitability. In this role, you'll have the power to create, maintain, and...

Customer Service & Tender Specialist - 80% to 100%...

• Primary relationship for assigned key accounts
• Regular customer cadence: check-ins, operational reviews, QBRs
• Preparation and execution of QBRs (value, roadmap, performance, risks)
• Proactive de-escalation and expectation management
• User enablement: trainings, demos, product updates, best practices

• Communication of hotel & company philosophy and internal hotel representation.
• Have an in-depth knowledge of the hotel and the geographical layout of the city / surroundings.
• Be knowledgeable about all VIPs in-house, hotel functions and special events.