Junior kontroller állások Külföldön (Ügyfélszolgálat, vevőszolgálat)

• Advising and selling precious metals (gold, silver) to private and business customers
• Supporting existing customers 
• Advising on safe deposit boxes, secure storage, and duty-free warehouse solutions
• Processing of purchase and sale transactions 

• Responsible for retail areas
• Negotiate with customer to collect monthly installments from customers facing a problem of high arrears by using available technology while adhering to regulatory requirements
• Use negotiation tools to determine a customer's reason for delinquency

• Preparation and delivery of new and renewal service contract offerings
• Provide support to internal and external customers via phone and email
• Analyze reports and proactively update customers

As the first point of contact for incoming inquiries from prospective and existing customers from our Dutch-speaking markets, you will advise on our product and service portfolio, work out customer-specific requirements and needs, and in the process qualify the specific inquiries according to...

• Welcome, advise, and serve an international and demanding clientele.
• Promote and sell prestigious brand products.
• Handle cash register operations and ensure proper store maintenance.
• Contribute to product display and uphold luxury retail standards.

• Support work of client account teams and partner to ensure that customers are using the solutions effectively and achieving their goals
• Highlight specific solution resources and tools available to account teams to help their customers get the most out of what we offer

Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual, retail office and network targets and Commercial objectives....

• Provide crucial support to the Reefer Product Excellence in Hamburg, assisting in various tasks to ensure smooth business handling of our clients businesses
• Support customers of Hapag-Lloyd LIVE
• Collaborate closely with team members

• Manage and develop a defined international customer portfolio
• Handle the full order lifecycle: from intake, quotations, and pricing to contracts, invoicing, and post-sale support
• Communicate proactively with clients via email, phone, and occasionally in-person

• You will create tailor-made trips for our U.S.-based customers and enable them to have unforgettable experiences — fully customized and personal.
• You'll take care of our U.S.-based customers, working mainly in the latter part of the day to align with their time zones.

Reporting to the After-Sales Services Customer Service Senior Manager, you ensure consistent After-Sales Services pricing and contribute to the development of commercial communications. Within this scope, you act as the key liaison for all Watch Business Unit policies.   _CREATION AND BENCHMARKING...

Conduct extensive research both online, via dealerships and through the optical archive to find contact numbers and email addresses of clients that cannot be reached...

• Lead, coach, and develop the Sales Support team across the EMEA region
• Support customer onboarding in coordination with Sales and Finance
• Maintain customer data in the ERP system
• Provide accurate product information, pricing, and availability to internal and external stakeholders

Requires further support, development and supervision to meet targets and complete new or unfamiliar tasks Responds effectively by understanding and listening to customer needs to deliver great service Finds appropriate opportunities to present and sell Value Added Products and Services (VAPS)...

• Responsible for receiving incoming green coffee samples
• Prepare and ensure timely dispatch of samples to our customers
• Provide support to the trading team by cupping and grading coffees in accordance with company procedures and business requirements

• Welcome and assist international VIP and UHNWI guests with discretion and professionalism
• Ensure smooth daily reception routines, including call and email handling in English and German
• Manage mail, courier deliveries, and correspondence

• Reaching out to delinquent customers using telephone and email
• Finding the most optimal way to convey the message and persuading the customer by applying your conversation and negotiation skills and innovative approach

• Understand and convert customer needs into complete product offering (product understanding is required for this activity)
• Prepare and follow up quotes based on pricing guidelines from the commercial team, with the authority (within company rules) to close sales and maximize quote conversion

• Supporting customers via phone and email
• Helping customers navigate everything from investments and saving to account services
• Making sure customers get the most out of Nordnet's tools and features
• Sharing customer feedback internally to improve our products and services

Be the first point of contact for our English-speaking customers in Eastern Europe, the Middle East, and Africa – managing communication, resolving incidents, and opening service cases with professionalism and care....