Data állások Külföldön (Ügyfélszolgálat, vevőszolgálat)

• Daily orders processing (distributors and hospitals) in ERP
• Preparation of the delivery notes and invoices to customers
• Support to the sales team and distributors
• Manage process between logistics / warehouse and sales requests
• Control products availability in stock according to the production plan

• Provide operational support to help customers meet their Electronic Monitoring (EM) objectives, including timely and accurate equipment deliveries and technical advice.
• Support the delivery of training and knowledge sharing sessions, both upon request and by identifying areas for improvement.

• Manage customer payments: recording, applying, and reconciling incoming payments.
• Monitor customer accounts: send reminders, negotiate payment plans, and resolve disputes.
• Assess customer creditworthiness: analyze financial data, set credit limits, and monitor risks.

Customer Relationship Management: Support of ongoing Marketing Automation projects in HubSpot to implement interest-based, automated email communication. This includes setting up email workflows, success analysis and customer data management....

• Primary relationship for assigned key accounts
• Regular customer cadence: check-ins, operational reviews, QBRs
• Preparation and execution of QBRs (value, roadmap, performance, risks)
• Proactive de-escalation and expectation management
• User enablement: trainings, demos, product updates, best practices

• Serve as the primary contact for national and international customers in the field of medical devices and in-vitro diagnostics
• Manage and administer delivery and service contracts (e.g., MSA), including pricing, delivery terms, contract renewals, and amendments

• Managing and updating product listings on our e-commerce platforms.
• Monitoring and analyzing sales performance and customer behavior.
• Assisting in the development and execution of online marketing campaigns.
• Ensuring accurate and timely order processing and fulfillment.

• Contact debtors and insurers worldwide in a professional, assertive, and courteous manner.
• Submit and follow up on insurance claims to ensure timely resolution.
• Use specialized databases and research tools to locate debtors and obtain updated contact information.

• Act as a central back-office support function for sales teams and customers across multiple markets
• Provide operational support to sales teams, including order entry, order follow-up, and coordination with internal departments

• Provide operational support to help customers meet their Electronic Monitoring (EM) objectives, including timely and accurate equipment deliveries and technical advice.
• Support the delivery of training and knowledge sharing sessions, both upon request and by identifying areas for improvement.

• Placing and processing customer orders
• Monitoring deliveries, invoicing, and invoice verification
• Ship & Debit processing
• Handling RMAs
• Maintaining master data in CRM (SAP)
• Reporting to management
• Shared responsibility for the company's revenue growth and profitability

• Act as account manager for assigned custo­mers in the assigned region and languages
• Actively communicate with applicants and certified customers, providing necessary information and addressing the specific needs of key accounts

• Manage and develop a defined international customer portfolio
• Handle the full order lifecycle: from intake, quotations, and pricing to contracts, invoicing, and post-sale support
• Communicate proactively with clients via email, phone, and occasionally in-person

Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual, retail office and network targets and Commercial objectives....

Accurately assesses the customer needs and requirements to provide technical, logistic and commercial support for MRT-related services to support P&WC engines and installations....

• Evaluate suspicious patterns or anomalies in crypto and fiat transactions.
• Identify what additional checks are needed and take ownership of the follow up process.
• Support internal teams with escalations while meeting established SLAs.
• Communicate directly with customers via email and live chats.