Crm programozó állások Külföldön (Ügyfélszolgálat, vevőszolgálat)

• Utazási ajánlatok ismertetése, foglalások kezelése;
• Ügyfeleink támogatása telefonon / e-mailben;
• Utazással kapcsolatos információk (menetrend, vízum, biztosítás, stb.) megosztása, utazással kapcsolatos dokumentumok kiküldése az ügyfelek részére;

• Preparation and delivery of new and renewal service contract offerings
• Provide support to internal and external customers via phone and email
• Analyze reports and proactively update customers

• Placing and processing customer orders
• Monitoring deliveries, invoicing, and invoice verification
• Ship & Debit processing
• Handling RMAs
• Maintaining master data in CRM (SAP)
• Reporting to management
• Shared responsibility for the company's revenue growth and profitability

• Planning, facilitating and/or conducting negotiations
• Managing customer relationships and drive growth
• Maintain relationships, lead account planning and opportunity identification
• Revenue and customer satisfaction
• Deep understanding of customers´ business goals and objectives

Accurately assesses the customer needs and requirements to provide technical, logistic and commercial support for MRT-related services to support P&WC engines and installations....

• Secure the fastest response time and quality of customer services and support requests
• Lead, develop and guide the organization to meet the set targets and goals
• Active participation in developing the services and support processes within Maillefer Aftermarket

• Manage and develop a defined international customer portfolio
• Handle the full order lifecycle: from intake, quotations, and pricing to contracts, invoicing, and post-sale support
• Communicate proactively with clients via email, phone, and occasionally in-person

• Customer Service Management:
• Key Performance Indicators (KPIs) and Reporting:
• Compliance and Documentation:
• Special Projects and Administrative Support:
• You are a student or are looking for a first working experience