Data állások XXII. kerületben (Ügyfélszolgálat, vevőszolgálat)

- általános irodai, adminisztratív feladatok elvégzése - adatrögzítési feladatok ellátása és adatbázis kezelés, irattározás - kapcsolattartás új és meglévő partnerekkel, kollégákkal e-mailben, és telefonon - kimenő és bejövő hívások kezelése - ajánlati kalkulációk összeállítása, egyeztetése...

Responsibilities: •Deliver outstanding customer service by professionally handling incoming calls and promptly addressing client inquiries, ensuring a positive and solution-oriented experience. •Manage and coordinate customer requests received via portals and email, ensuring accurate job acceptance...

• Payroll operational activities (3rd party vendor managed payrolls)
• Payroll accounting activities (postings, reconciliations, JE creations)

• Achieve quota by ensuring license/product renewal accuracy and cross functional entitlement for customer support.
• Provide product renewal date and pricing details to the customer in advance to ensure timely renewal.

Join our team at Thermo Fisher Scientific as a Senior Customer Service Representative, where you'll contribute to our mission to make the world healthier, cleaner, and safer. You'll provide exceptional support throughout the customer lifecycle, handling administration, order management, quotations,...

• Managing administrative processes related to completed rentals
• Handling post-rental financial and administrative tasks
• Recording post-rental charges (damages, penalties, additional fees) in the fleet management and billing system
• Monitoring outstanding balances and customer accounts

• Create the Thompson Reuters (TR) templates and manage the annual creation of financial statements using TR
• Support the data gathering for US and statutory audits
• Prepare statistical reporting required on a quarterly and annual basis
• Support process improvement & other projects as requested

• Deliver a smooth, positive, and engaging onboarding experience for new employee
• Act as the main point of contact for both new hires and hiring managers
• Coordinate access, equipment, workstations, IT tools, and necessary permissions

• Taking responsibility for coordinating the planning and delivering our Service and Maintenance Programs, including supporting renewals and expansions.
• Supporting commercial proposals and creating tailored service offers aligned with customer requirements.

• Ensure timely and accurate data entry, storage, maintenance, retrieval, and archiving in full compliance with data security requirements
• Monitor and manage performance against key performance indicators (e.g., customer satisfaction, SLA compliance, transactional accuracy)

• Take ownership and resolve raised verbal and written customer issues.
• Raise activities that are not actioned by assignees.
• Account set-up, allocation and delivery issues.
• Order processing and order fulfilment.
• Sales order tracking.

• Support the Finance and Accounting teams in daily operational activities;
• Assist with data collection and preparation for country-level financial and statutory reporting;
• Support handling of finance-related inquiries by gathering information and escalating to senior team members;

• Take ownership on end-to-end customer service, coordinate all activities for the respected customer area.
• Take ownership and resolve raised telephone and written customer issues.
• Raise activities that are not actioned by assignees.
• Act as domain expert for the process covered.

• Take ownership and resolve raised verbal and written customer issues.
• Raise activities that are not actioned by assignees.
• Account set-up, allocation and delivery issues.
• Order processing and order fulfilment.
• Sales order tracking.

• Handle daily service operations tasks to support overall team goals and ensure service levels are met.
• Monitor key performance indicators (KPIs) and contribute to operational targets by maintaining accuracy, speed, and quality.

Készpénzfeltöltés: vendégek készpénzének kártyára történő feltöltése Pénzkezelés: készpénz pontos, szabályos kezelése Adatrögzítés: szükséges adatok ellenőrzése, rögzítése...

Support technical onboarding and implementation for corporate customers Act as a primary technical contact for assigned accounts Implement LMS integrations for key customers (SSO, API’s – training provided) Help configure solutions to meet customer requirements Troubleshoot issues and coordinate...