Work excel internal állások Budapesten (Ügyfélszolgálat, vevőszolgálat)

• Achieve quota by ensuring license/product renewal accuracy and cross functional entitlement for customer support.
• Provide product renewal date and pricing details to the customer in advance to ensure timely renewal.

• Managing administrative processes related to completed rentals
• Handling post-rental financial and administrative tasks
• Recording post-rental charges (damages, penalties, additional fees) in the fleet management and billing system
• Monitoring outstanding balances and customer accounts

• Payroll operational activities (3rd party vendor managed payrolls)
• Payroll accounting activities (postings, reconciliations, JE creations)

• Taking responsibility for coordinating the planning and delivering our Service and Maintenance Programs, including supporting renewals and expansions.
• Supporting commercial proposals and creating tailored service offers aligned with customer requirements.

• Handles inquiries via phone, chat and email from customers and/or internal parties.
• Order management: order entry, price checking, order clearing in compliance with Eaton's policies.
• Complaint handling.
• Support of delivery and billing.
• Handle a variety of pre-sales or post-sales service functions.

• Managing the relationship with Avis Budget Group customers, partners and rental stations via phone (mostly outbound calls) and email
• Managing overdue rentals: investigating reasons for delay, extending rental agreement where needed

Drive and deliver client experience and needs through daily interactions Participate in continuous improvement of control environment, policies, and procedures Obtain and review quarterly inclusion reports Analyze and monitor monthly/quarterly investor reports data in the Client’s in-house system...

Post-sales client relationship management, supporting the Relationship Managers and clients through high quality client service with outstanding attention to detail Owning client queries, delegating as appropriate to internal teams, monitoring progress to resolution and ensuring that responses are...