Technician állások Budapesten (Ügyfélszolgálat, vevőszolgálat)

• Diagnose, resolve and track post-sales technical issues related to mobile devices,
• Provide support via phone, email, and Teams, utilizing a dedicated hotline and mailbox, and meeting SLA requirements,

• Provide top-quality support to our Italian-speaking customers via phone and email
• Manage service requests, schedule maintenance visits, and coordinate technician activities
• Log and track cases accurately in our internal systems

• Provide top-quality support to our French-speaking customers via phone and email
• Manage service requests, schedule maintenance visits, and coordinate technician activities
• Log and track cases accurately in our internal systems

Ügyfélmenedzserek munkájának támogatása, beérkező igények koordinálása, ügyféladatok rögzítése, igények pontosítása, adatbegyűjtés...