Site reliability engineer állások, munkák Ügyfélszolgálat, vevőszolgálat területen

• Acting as the first point of contact (SPOC) for end-users, providing support for IT-related issues
• Delivering technical assistance via email, chat, phone, and ITSM tools
• Supporting customers in the contracted languages (English and German)

• Install, maintain, and repair X-ray inspection systems at customer sites
• Perform upgrades and deliver hands-on training to customers
• Generate detailed service documentation, including reports and protocols
• Engage with customers to understand their needs and recommended service solutions

• Customer Service & Sales (main daily tasks):
• Assisting customers at the rental counter
• Clearly explaining rental terms, services, and available products
• Promoting and upselling additional products and upgrades
• Handling rental agreements, vehicle handovers, and payments

As the first point of contact for incoming inquiries from prospective and existing customers from our Dutch-speaking markets, you will advise on our product and service portfolio, work out customer-specific requirements and needs, and in the process qualify the specific inquiries according to...

Corporate customer visits: As a FELFEL Customer Merchant you independently visit FELFEL locations at companies across Switzerland in our FELFEL e-vans. You are the FELFEL face on site for our customers....