Data operations manager állás, munka

Különféle ERP rendszerekkel (főleg SAP), Salesforce & C360, TPH & Reltio, valamint külső eszközökkel való munkavégzés a számlák pontos osztályozása érdekében...

Working with various ERP systems (mainly SAP), Salesforce & Reltio, as well as external tools to classify the accounts in an accurate way; He/she will be supported by the Lead Data Stewards in the various ES EMEA organizations...

• Create and maintain schedules aligned with demand forecasts, SLA requirements, and employee preferences
• Manage time-off requests, planned absences, and shrinkage with standardized processes
• Build and fine-tune mid-term forecasting models to match staffing needs

• Answer customer incoming calls/chat/emails
• Enters orders into ERP system 
• Review and resolve blocked orders
• Upsell placing orders of danaaftermarket & Teccom and use of our portals.
• Past due customer communication
• EDI process knowledge and resolve ASN issues 

• Install, maintain, and repair X-ray inspection systems at customer sites
• Perform upgrades and deliver hands-on training to customers
• Generate detailed service documentation, including reports and protocols
• Engage with customers to understand their needs and recommended service solutions

• Identify and analyze intercompany transactions
• Support the team in development of functional and financial analyses as well as comparable searches

• Complete products returns process from creation through crediting and filing
• Assist in verifying documents for archiving purpose
• Sending shipping documents to customers
• Generating or sending reports to required recipients