Data engineer f m d állások, munkák Ügyfélszolgálat, vevőszolgálat területen

• Working proactively with customers to develop their roadmap to improve consumption and maximizing the value of the customer's subscriptions
• Complete Relationship Assessments, Outcome Success Plans, initiate tracking, and maintain associated tasks for each account in the portfolio

• Review and support customers' calibration and application requirements
• Update calibrations as needed and write calibration reports
• Implementation of user seminars
• Customer support (via hotline/remote)

• Lead, coach, and develop the Sales Support team across the EMEA region
• Support customer onboarding in coordination with Sales and Finance
• Maintain customer data in the ERP system
• Provide accurate product information, pricing, and availability to internal and external stakeholders

As the first point of contact for incoming inquiries from prospective and existing customers from our Dutch-speaking markets, you will advise on our product and service portfolio, work out customer-specific requirements and needs, and in the process qualify the specific inquiries according to...

• Technical support and training
• Conducting product demonstrations and presentations
• Providing advice during the customer onboarding process and as part of customer success management
• Software testing and evaluation of new MagiCAD versions
• Participating in the development of e-learning modules

Be the first point of contact for our English-speaking customers in Eastern Europe, the Middle East, and Africa – managing communication, resolving incidents, and opening service cases with professionalism and care....