Home office állások Budapesten (telekommunikáció)

• Egy meglévő, jól bejáratott üzleti-előfizetői ügyfélkör kezelése, illetve szolgáltatás szortimentjük bővítése.
• A meglévő ügyfélkör növelése: új ügyfelek felkutatása, és leszerződtetése.

• Support Head of Digital Care on taking whole responsibility of various value streams, projects, initiatives.
• Define and communicate the stream’s vision, strategy, and roadmap, ensuring alignment with company and tribe goals.

• Active participation in preparing yearly, quarterly and monthly CRVM activity plan of consumer (prepaid, postpaid) segment
• Lifecycle management of consumer segment by improving the customer value mix and customer satisfaction on the base
• Understand segment performance and segment needs

• Responsible for the performance, and the profitability of the B2B segments.
• Continuously observing and analysing the B2B Telecommunication market, the competitors activities, gathering customer insights, and incorporating them into marketing planning and execution processes.

Meglévő ügyfeleink magas színvonalú kiszolgálása és rendszeres látogatása, hogy hosszú távú, bizalmi kapcsolatokat építhessünk ki, és ügyfeleink elégedettsége folyamatosan növekedjen....

• Facilitate and coordinate the transition between agile and waterfall methodologies for the organization and project teams, identifying the most suitable hybrid approach where necessary.
• Plan and manage the agile project scope, timeline, and budget

• Translate business problems into working, scalable AI-driven products (internal or external).
• Co-own delivery of AI solutions together with business owners and have a deep process understanding to eliminate inefficiencies.

Analyzing segment performance and business indicators in depth, so our team can have a clear understanding of the customer base and make well-founded decisions....

• Verify data accuracy, completeness, and consistency across sources.
• Check for duplicates, missing values, and schema mismatches.
• Validate transformations and aggregations against business logic.
• Create tools to detect and validate source schema changes.

• Order management for small accounts
• Return processing in SAP
• Price adjustments in orders
• Stock availability check to inform dealers
• General inquiries from clients
• Report creation requested on demand by line manager
• Help other specialists with routine tasks when needed

• Order management related tasks
• Return processing in SAP
• Price adjustments in orders
• Stock availability check to inform dealers
• General inquiries from clients
• Report creation requested on demand by line manager
• Help other specialists with routine tasks when needed