Karrierprogram állások Gödön (telefonos ügyfélszolgálat)

• Kezeled a vendégek telefonos és e-mailes foglalási igényeiket
• Visszaigazolod a foglalásokat, egyéni ajánlatok készítesz
• Ellenőrzöd és frissíted a partner- és vendégadatbázisokat

• Assist in responding to customer inquiries via email, phone, or chat.
• Document customer interactions and update case records accurately.
• Escalate complex cases to senior team members when necessary.
• Support the team in improving customer service processes and tools.

• Handles inquiries via email from customers and/or internal parties.
• Order management: order entry, price checking, order clearing compliant with Eaton's policies
• Complaint handling

• Receive & enter order into processing system and confirm shipments
• Keeping Customers updated on the status of their Purchase Orders.
• Follow -up on deliveries of products with Logistics

Responding to customer inquiries through various channels, such as phone, email, or chat, in a friendly and professional manner Assisting customers by answering their questions, providing information, and guiding them through the support process Troubleshooting and resolving technical and business...