Digital experience manager állások, munkák telefonos ügyfélszolgálat kategóriában

• Providing operational support and leadership for a team of 20-25 professionals
• Supporting my team with complex escalation management, liaising with stakeholders on outstanding issues and taking ownership to close issues
• Monitoring the quality and productivity of the team's processes

· Az Ügyfélkapcsolat (Contact Center) új munkatársainak oktatása, beillesztése, meglévő munkatársak tudásának fejlesztése szakmai és kommunikációs szempontból egyaránt. · Oktatási anyagok frissítése, új elemek beillesztése. · Oktatásokat lezáró tesztek lebonyolítása, fejlesztő visszajelzések. · A...

• Take ownership and resolve raised verbal and written customer issues.
• Raise activities that are not actioned by assignees.
• Account set-up, allocation and delivery issues.
• Order processing and order fulfilment.
• Sales order tracking.

International Billing & Collections Account Manager (Spanish a plus)(Full professional proficiency in English plus one additional native language required)Role OverviewAs an International Collections Account Manager, your job is to help hospitals recover unpaid bills from patients and insurers...

Customer Relationship Management: Support of ongoing Marketing Automation projects in HubSpot to implement interest-based, automated email communication. This includes setting up email workflows, success analysis and customer data management....

Kundenberater E-Commerce (m/w/d)Are you passionate about e-commerce and customer service? Join our dynamic team at Web & Print Media Switzerland Sàrl as a Kundenberater E-Commerce (m/w/d). We are looking for a motivated and customer-oriented individual to help us deliver exceptional service and...