Development állások, munkák telefonos ügyfélszolgálat kategóriában

Join our team at Thermo Fisher Scientific as a Senior Customer Service Representative, where you'll contribute to our mission to make the world healthier, cleaner, and safer. You'll provide exceptional support throughout the customer lifecycle, handling administration, order management, quotations,...

• Answering guest requests, questions, and concerns via telephone, email, chat, and mobile communication platforms
• Operating the hotel switchboard, directing calls to the appropriate department or extension
• Processing wake-up calls and guest messages accurately and in a timely manner

• Receive & enter order into processing system and confirm shipments
• Keeping Customers updated on the status of their Purchase Orders.
• Follow -up on deliveries of products with Logistics

• Ensure timely and accurate data entry, storage, maintenance, retrieval, and archiving in full compliance with data security requirements
• Monitor and manage performance against key performance indicators (e.g., customer satisfaction, SLA compliance, transactional accuracy)

• Ensure excellent customer service throughout company processes to maintain high customer satisfaction
• Act as a key liaison between customers and internal departments (Sales, Production, Logistics)
• Serve as the first point of contact for customers, handling daily business-related inquiries

• Acting as the first point of contact (SPOC) for end-users, providing support for IT-related issues
• Delivering technical assistance via email, chat, phone, and ITSM tools
• Supporting customers in the contracted languages (English and German)

You prepare customer facing quotations by working with our Partner network, ensuring best pricing, product availability and suitability...

• Processing incoming orders via email or web systems and managing the order lifecycle
• Communicating with Polish-speaking customers and handling customer requests
• Preparing quotations and managing basic complaint administration
• Providing customer service support for both clients and the internal team

YOUR NEW ADVENTURE AWAITS IN SUNNY LISBON, PORTUGAL! We're looking for expert Business Travel Consultants fluent in ITALIAN, FRENCH, GERMAN or SPANISH to join our fast-growing team in Lisbon — and yes, we'll provide a FULL RELOCATION PACKAGE to help you make the move! This is your chance to bring...

Kundenberater E-Commerce (m/w/d) Are you passionate about e-commerce and customer service? Join our dynamic team at Web & Print Media Switzerland Sàrl as a Kundenberater E-Commerce (m/w/d). We are looking for a motivated and customer-oriented individual to help us deliver exceptional service and...