Ügyfélkapcsolati menedzser állások, munkák szállítás, beszerzés, logisztika területen

• Lead and coach the customer service team, conduct performance reviews, support onboarding
• Manage and process customer orders, changes, returns and sample requests
• Handle SAP exceptions, monitor backlogs, resolve issues with factories

• Lead and develop a team of 3 Production Planners and 4 Customer Planners.
• Manage customer call-offs, delivery schedules, and performance KPIs through SAP and customer portals.
• Oversee demand planning, shipping coordination, and claim handling.

• kapcsolattartás partnerekkel magyar és angol nyelven
• beérkező rendelések, előrejelzések feldolgozása és kezelése SAP rendszerben
• értékesítéshez kapcsolódó adatok karbantartása, hiányzó adatok pótlása

• Ügyfélrendelések pontos és hatékony feldolgozása a beérkezéstől a kiszállításig
• A rendelések státuszának nyomon követése, együttműködés a belső osztályokkal (gyártás, logisztika, tervezés), valamint a szállítási vagy termékkel kapcsolatos problémák megoldása

AOG Command Center SpecialistCustomer Support / Sales & MarketingAOG Command Center SpecialistPrimary work locationStansAll workplaces:StansFly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.Your TasksCoordination of AOG cases...

• Relationship Management: Building, developing, and maintaining long-term partnerships with our strategic key customers.
• Coordination & Communication: Coordinating all customer-related sales activities and ensuring transparent, regular communication on all relevant topics.

• Create and send order confirmations to customers, ensuring accuracy and timeliness.
• Build strong operational relationships by proactively informing and engaging with customers.
• Gather customer forecasts and collaborate with internal stakeholders to enhance forecast accuracy

Defining the go to market and engagement strategy for their defined customer base, including how much time and focus to spend per customer, manage target accounts objectives, with a strong focus on retention risk...

Customer Service & Tender Specialist - 80% to 100%...

• Serve as the primary contact for national and international customers in the field of medical devices and in-vitro diagnostics
• Manage and administer delivery and service contracts (e.g., MSA), including pricing, delivery terms, contract renewals, and amendments