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Availability and customer satisfaction. You hit the agreed availability targets and hold them, and customers experience both the platform and the service desk as dependable, with incidents resolved quickly and communicated clearly....

• Serve as the primary finance partner to regional leadership.
• Provide recommendations regarding financial performance, risk management, and long-term business sustainability.
• Support regional strategy development through financial modeling, business case analysis, and evaluation of new opportunities.

• Development and implementation of the strategy of the Climate Solutions Hub
• Liaison with the research community at Empa and Eawag, across the ETH Domain, and beyond
• Managing high-level stakeholder networks in academia, as well as the private and public sector
• Project and funding acquisition

• Act as the first point of contact, ensuring a smooth and positive experience for customers throughout the entire process order to cash.
• Take ownership of importing monthly evaluated customer forecasts into the SAP system, helping to align production and logistics with customer needs.

• Reservationsannahme für alle Outlets per Telefon, E-mail und Walk-in-Gästen
• Bearbeitung und Koordination der Event-Anfragen
• Administrativer Support der Abteilungsleiter im F&B
• Unterstützung und Gestaltung der Gästeamenities und Gästeunterhaltung

• Aktive Mitarbeit in der Personaladministration über den gesamten Mitarbeitendenzyklus
• Unterstützung und Führung einzelner Projekte in der Personalentwicklung
• Durchführen von Workshops sowie "Training on the Job" im laufenden Hotelbetrieb