User experience munkatárs állások, munkák Svájcban

• You will resolve hardware, software, and network issues, ensuring a seamless user experience.
• Take ownership of incident resolution and service requests via Jira, adhering to defined SLAs.
• Collaborate with teams to manage IT equipment deployments and maintain an up-to-date inventory.

Plan and execute research across discovery and evaluation (interviews, usability studies, field studies, surveys, tree/card tests), matching method to decision and timeline....

• Maintain, enhance, and continuously optimize websites, landing pages, and microsites
• Ensure high standards of performance, usability, and technical excellence across all digital touchpoints
• Deliver seamless, user-centric digital experiences aligned with business objectives

• Where? Gümlingen
• Duration: Permanent position
• Vacation: at least 5 weeks
• Weekly hours: 41 hours
• Join a growing company with a strong industry reputation and recognized leadership in energy services

• Handle support requests and provide support on hardware, software and networks
• Troubleshoot and resolve issues with Windows, Office 365, printers, mobile devices and business applications
• Escalate complex cases to other departments and update ITSM documentation