Senior key account manager it szolgáltatások állások, munkák Svájcban

• Serve as the primary point of contact for allocated existing customers, ensuring their needs are met.
• Develop a deep understanding of each client's strategic objectives and requirements.

• provide high service quality to customers for a set of services which has the potential to be customer facing as needed
• ensure that standard operations, monitoring, and escalation processes are applied consistently across a portfolio of services

• Design, implement, and manage applications in the energy sector, with focus on trading and scheduling tools
• Partner with trading department to understand business needs and challenges, and propose innovative solutions leveraging your technical expertise

• Manage and support IT infrastructure, systems, services, staff, and vendors of STAAR Surgical AG which includes Swiss and International users (non-US, non Japan, non China)
• Ensure IT infrastructure and systems operate optimally with minimal downtime and unplanned outages

• As Service Delivery process owner, design, build and manage the delivery of IT services to internal and external stakeholders in alignment with SLAs and KPIs
• Conception, design, engineering and implementation of infrastructure projects in the cloud 

Analyze business with global key accounts, relevant markets, and competitor data to provide basis for actionable recommendations in terms of new business opportunities and gaps....