Online termék manager állások, munkák Svájcban

• You will resolve hardware, software, and network issues, ensuring a seamless user experience.
• Take ownership of incident resolution and service requests via Jira, adhering to defined SLAs.
• Collaborate with teams to manage IT equipment deployments and maintain an up-to-date inventory.

• Providing professional and friendly support to our e-commerce customers via phone, chat, and other communication channels.
• Assisting customers with inquiries about products, orders, and services.
• Resolving customer issues efficiently and ensuring a high level of satisfaction.

• Own and manage the product roadmap and backlog
• Work closely with business stakeholders to translate requirements into clear user stories
• Collaborate with development teams, UX designers, and other Product Owners to ensure timely delivery
• Manage dependencies across multiple product teams

• Handling customer inquiries via phone and email
• Independently managing operational tasks related to account maintenance
• Managing and processing credit card requests
• Reviewing and supporting customers in cases of credit denial
• Commercial training or equivalent

• Play an important role within in a multidisciplinary team in the development of new and complex products / segments / features and in the management throughout the entire life cycle
• Create product visions and/or strategies independently for complex products / segments / features

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• Define and drive product strategy to meet revenue targets, delivering above the market
• Drive annual margin improvements through effective pricing policies and product mix management
• Develop product roadmap aligned with business goals and market trends

• Trade relations (Geneva)
• National of an EFTA Member State (Iceland, Liechtenstein, Norway or Switzerland)
• o Note: For the HR position only, a completed bachelor’s degree is sufficient
• Limited professional experience post-graduation (maximum of 2 years)
• Fluency in English

• Technical responsibility for a product group
• Point of contact for customer inquiries
• Implementation of technical work packages
• Continuous development of the product group and the product development process
• Support for interdisciplinary projects through technical expertise

• You ensure seamless product onboarding and go-live readiness for the online shop, aligned with the commercial calendar and promotional events.
• You coordinate product launches by managing retro-planning and aligning timelines with the Online Sales Manager and cross-functional teams.

• Building up your own portfolio in an experienced private banking team with additional support from internal departments
• Focus on the acquisition and expansion of longterm client relationships in the high net worth individual segment or intermediaries

• Perform supplier control and management activities
• Prepare and execute various studies and reports
• Support the risk management process and associated documentation applicable to STAAR Surgical AG
• Initiate and lead project teams on Corrective Action/Preventive Action (CAPA) projects

• A challenging position in an open and dynamic midsize employer within an international environment
• Competitive compensation & great working conditions in a modern and innovative high-tech company
• A long-term commitment and the opportunity to develop a rewarding career

• Designing, Building and operation of IT Infrastructure and Services (Server, Storage, Infrastructure Security)
• Development and operation of identity and access management solutions (AD, Entra ID)
• Implementation and management of certificates (PKI)

• Define sales, pricing and product strategy in coordination with Managing Director and Sales Leader to improve LG’s position in the Swiss market
• Manage and analyze marketing budget
• Develop sales forecast by product and by channel; manage inventory and plan production and shipment accordingly

• You autonomously establish and continuously develop the Central Procurement Department of Affidea Switzerland
• In close collaboration with internal stakeholders, you unify and optimise the purchase-to-pay process, from the purchase requisition through to the payment

• Manage and develop existing client relationships (Key Account Management)
• Acquire new business customers in Western Switzerland
• Analyze client needs and create tailored solutions
• Plan and execute strategic sales activities

• Responsibility for Integrated Software Solutions, Digital and AI-Based Products
• Develop and implement the product strategy for software solutions, digital-, and AI-basedproducts
• Manage the entire product lifecycle – from idea to phase-out

• A degree in Marketing, Communications, Journalism, or a similar field
• 2 years of professional experience in a marketing or communications role
• Experience supporting or contributing to digital campaigns across online platforms

• In the role as Teamleader Software Engineering, you encourage and challenge your employees and actively support them in their personal development.
• You will work closely together with the product owner, the software architect and the whole team to create meaningful impact.