It munkatárs állások, munkák Svájcban

• Manage the end-to-end lifecycle of our devices, including provisioning, onboarding of new joiners, and secure offboarding of leavers.
• Administer and continuously improve the macOS environment, specifically MDM standards, application deployment, and configuration management.

• You will resolve hardware, software, and network issues, ensuring a seamless user experience.
• Take ownership of incident resolution and service requests via Jira, adhering to defined SLAs.
• Collaborate with teams to manage IT equipment deployments and maintain an up-to-date inventory.

Oversee the day-to-day operations and documentation of IT services such as M365, Atlassian Jira/Confluence and many more custom solutions, ensuring service quality....

• Manage and support IT infrastructure, systems, services, staff, and vendors of STAAR Surgical AG which includes Swiss and International users (non-US, non Japan, non China)
• Ensure IT infrastructure and systems operate optimally with minimal downtime and unplanned outages

• Where? Gümlingen
• Duration: Permanent position
• Vacation: at least 5 weeks
• Weekly hours: 41 hours
• Join a growing company with a strong industry reputation and recognized leadership in energy services

• Handle support requests and provide support on hardware, software and networks
• Troubleshoot and resolve issues with Windows, Office 365, printers, mobile devices and business applications
• Escalate complex cases to other departments and update ITSM documentation

• Design, implement, and continuously improve an existing C++ service-oriented application built on Azure IoT
• Maintain high software quality standards through comprehensive unit and integration testing
• Develop and extend Python-based integration tests to automate end-to-end system testing

• Line manager and superior for the team members
• Owner of the IT project portfolio with planning and roadmaps, with periodic presentations in Executive Committee meetings and IT SteCo meetings
• Introduce a state-of-the-art project management tool for IT and drive correct usage with related KPIs

• As Service Delivery process owner, design, build and manage the delivery of IT services to internal and external stakeholders in alignment with SLAs and KPIs
• Conception, design, engineering and implementation of infrastructure projects in the cloud

• Partner closely with IT partners throughout project lifecycles
• Support and collaborate with partners throughout the project lifecycle
• Ensure secure, reliable operation of our cloud platform
• Handle 2nd-level support and solve complex technical issues