Diákmunka it support specialist trainee állások Svájcban középiskolai végzettséggel

Support the Marketing and Communications team in their daily business and assist in the planning, coordination, and execution of marketing activities and campaigns...

• Provide Level 1 & 2 technical support for users (hardware, software, network, and peripherals)
• Diagnose and resolve incidents via ticketing tools (remote & on-site support)
• Install, configure, and maintain devices, applications & user accounts

•  Handling customer inquiries via phone and email
• Independently managing operational tasks related to account maintenance
• Managing and processing credit card requests
• Reviewing and supporting customers in cases of credit denial
• Commercial training or equivalent

YOUR ROLE   As a Service Desk Specialist, you will play a key role in delivering technical excellence and ensuring client satisfaction.   YOU WILL:   Support Users: Provide efficient remote and on-site assistance to resolve client issues across Microsoft 365, Windows, and networking environments.  ...

• Identification and recommendation of process improvements and data quality enhancements
• Handling credit notes related to performance bonuses, customers and trade.
• Support the streamlining, digitalisation and automation of existing processes to improve efficiency.