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• Responsible for the creation and delivery of high quality, insightful, value added, and automated management information.
• Responsible for bringing transparency to deal structures and explaining financial impacts in operational terms.

• Handle inbound technical support requests (Phone, Email, Web).
• Validates customer entitlements and approves exceptions for unentitled customers.
• Dispatch out-of-TSR scope technical issues to the appropriate support group. 

• Deliver reporting that matters – handle internal requests for reports, dashboards, and data extracts.
• Build with Power BI – design and maintain dashboards using data lake sources (SQL, Databricks).
• Translate needs into visuals – turn business requirements into clean, comprehensible reports.

• Lead, mentor, and develop a team of O2C analysts, driving capability growth, engagement, and performance.
• Oversee customer order management processes, ensuring accurate order capture, validation, and issue resolution in Salesforce Service Cloud and SAP S/4HANA.

At Opella Consumer Healthcare, we are committed to empowering people to take charge of their everyday health. As an O2C Order & Customer Contact Management Senior Analyst, you will play a key role in ensuring seamless order fulfilment, smooth commercial operations, and a great customer experience...

Műszaki vizsga minősítés...

• Contribute to our Scoring team, which is an essential part of our fraud prevention solution
• Deliver high-quality code with simplicity, performance, and scalability in mind
• Develop database-related application features
• Maintain and develop Java, SpringBoot, REST, RDBMS & backend of our applications

Contribute to our Customer Platform team, which is growing to be an essential part of our fraud prevention solution Deliver high-quality NodeJS, TypeScript and React code with simplicity, performance, and scalability in mind Work together with the team to design and implement cutting-edge client...

Lead and grow a high-performing Platform Engineering team responsible for our cloud architecture, CI/CD pipelines, and core infrastructure provisioning. Champion a "Platform as a Product" mindset, working with DevEx to identify and understand friction points of the platform and driving the adoption...

You will lead the planning and execution of a portfolio of global internal events, examples could include: Hackathons Company Kickoff (CKO) Wellness and community events (e.g. fitness challenges, charity events, etc) Recruiting and employer branding events Across these events, you’ll create...

Ensure the reliability, availability, and performance of our systems by implementing SRE best practices Develop and maintain comprehensive monitoring and alerting systems using tools such as Prometheus, Grafana, ELK stack, etc. Manage incident response and root cause analysis for production issues...