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• Execute quality evaluations using the client-aligned audit framework 
• Deliver structured, actionable audit feedback to agents
• Ensure all quality reporting meets the client contractual and compliance requirements
• Conduct call and case monitoring with the tools

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Manage and coordinate green and low-carbon hydrogen projects in line with MOL Group's strategic objectives.
• Support industrial-scale electrolyser projects from concept development and feasibility assessment through technology selection, tendering and implementation planning.

AI-driven vulnerability management. When frontier models can generate thousands of findings in a weekend, the bottleneck shifts from discovery to triage, verification, and remediation. We're building the pipeline that makes this sustainable....

Provide end-to-end administrative support throughout the employee lifecycle, ensuring HR activities are completed accurately and on time....

• Coordinate implementation of training sessions according to stakeholder's specifications (defined dates, programs, participants...)
• Manage logistic requirement fulfilment like room booking
• Manage pre-training communications to participants according to program specifications

• Monitoring & interpreting regulatory changes into actions, coordination tasks at group level
• Defining and implementing internal policies and processes
• Identifying products and sourcing events within the scope of applicable EU regulations

AI-driven vulnerability management. When frontier models can generate thousands of findings in a weekend, the bottleneck shifts from discovery to triage, verification, and remediation. We're building the pipeline that makes this sustainable....

Design and implement secure CI/CD workflows: Develop and maintain secure CI/CD workflows using industry best practices and standards. Ensure the security and integrity of the entire CI/CD pipeline, including code repositories, build systems, artifact repositories, and deployment mechanisms on MOL...

• Review and evaluate capital project proposals, business cases, and project documentation.
• Assess project feasibility from technical, economic, schedule, and risk perspectives.
• Identify risks, inconsistencies, and improvement opportunities to support investment decisions.

Lead the global Spend Management forecasting cycles, ensuring timely, accurate, and consistent delivery across all 4 Service Lines, MCOs, R&D Pillars, Global Functions, and M&S sites....

• Lead customer workshops and understand business requirements
• Design Microsoft-based solutions across Azure, Microsoft 365, Power Platform, Dynamics 365, Data & AI, and Security
• Support RFPs, proposals, presentations, and solution discussions

• Advise business leaders and HR on international mobility solutions.
• Assess assignment options, risks, costs, and compliance implications.
• Support workforce deployment decisions and complex mobility cases.
• Act as a key link between business stakeholders, GBS, and external providers.

• Position may be responsible for operational controlling activities for sales/gross to net and/or Industrial costing and or operating/capital expenses,
• Partner closely with Finance Business Partners across GBUs, to provide cohesive and seamless support to Business Leaders,

• Support sales channels to deliver an outstanding and seamless customer experience
• Maintain and continuously develop modern IT infrastructure, including POS systems, networks, and mobile devices
• Manage IT asset inventory, including monitoring, lifecycle management, and timely replacement of equipment

• Maintain customer and material master database
• Enter customer orders and follow them up
• Manage customer requests and queries
• Logging, assigning and tracking the progress of complaints & claims from receipt to completion

Develop, maintain and deploy sophisticated DCF models to assess project economics as part of the internal decision-making process regarding the E&P division’s international assets and low carbon businesses,...

• Coordinate and manage daily operation of Enterprise Server Services (ESS) team with 8 team members
• Figure out new directions, plans to be able to improve ESS services and to deliver more value to the business.
• Managing a team of 8.

• Lead and develop the E&P IT Operations, application, and data teams.
• Mentor the team to deliver high-quality solutions and uninterrupted operations.
• Communicate clearly regarding team goals, deadlines, and required training.

• Stakeholder Management: Build strong relationships with key Business Stakeholders and manage the Super User community.
• SPOC for IT Demands: Act as the single point of contact for Business IT demands and coordinate responses within IT.