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• analyze and capture customer requirements, ensuring a clear understanding of ITSM needs
• design and implement custom workflows in BMC Helix ITSM, including process automation
• develop, debug and optimize ITSM solutions, including incident, problem, change, and service request management

• Configure, maintain, and optimize Microsoft Dynamics 365 Customer Service and Contact Center capabilities
• Design and manage case management, queues, routing rules, workstreams, SLAs, business rules, forms, views, and agent experiences

• Linux administration skills
• Generic filesystem aspects and functions (data, metadata, block-size etc.)
• Storage redundancy technologies (RAID, D-RAID, EC etc.)
• Backup solutions (DMF, TSM, Veeam) and backup concepts
• Object Storage concepts and S3 service usage/implementation

• Linux administration skills
• Generic filesystem aspects and functions (data, metadata, block-size etc.)
• Storage redundancy technologies (RAID, D-RAID, EC etc.)
• Backup solutions (DMF, TSM, Veeam) and backup concepts
• Object Storage concepts and S3 service usage/implementation

Design, implement and continuously improve security controls across the infrastructure....

Design, implement and continuously improve security controls across the infrastructure....

• Connect the dots: build API and messaging integrations between banking applications and external screening providers.
• Keep the engines running: monitor, troubleshoot and improve systems supporting sanctions, PEP, adverse-media and transaction screening.

Serve as a technical expert and primary point of contact for internal customers regarding all service aspects....

• You plan and coordinate vulnerability tools, scans, and offensive security testing, classify findings, lead weekly triage meetings, enforce SLAs, and escalate breaches
• Using your technical judgment, you assess the severity, exploitability, and exposure of findings to help teams prioritize remediation

Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of...

Security Architecture &; Cloud Guardrails: You will take technical ownership of the security architecture and controls across our Azure environment - from Defender for Cloud and Microsoft Sentinel to Log Analytics. You will build and maintain the corresponding guardrails directly in Terraform....

• Taking responsibility for the smooth day-to-day operation of our hybrid server landscape, with a focus on on-premise platforms complemented by Microsoft Azure.
• Planning regular system maintenance and carrying it out yourself, so our systems stay stable and available.

• Gather and prioritize infrastructure requirements from projects and business stakeholders
• Design, implement and maintain server and storage infrastructure
• Prepare and review technical specifications
• Represent server infrastructure in IT projects and governance meetings

• G ood development understanding in both front-end and back-end technologies, while leveraging SharePoint object model /architecture;
• In depth technical understanding of the M 3 65/SharePoint online architecture. Able to configure SharePoint inbuilt and PnP based components;

• Designing and delivering engineering solutions for our businesses and customers
• Enhancing our infrastructure capabilities and functions with new and fresh ideas
• Performing and improving QA and Test Automation frameworks

Backend & Control ( ): Help develop and maintain the machine's core "engine" written in . You will implement and extend the communication layer for our new industrial machines, using robust, scalable protocols (such as Modbus TCP or EtherCAT) to manage a growing network of drives, VFDs, and...