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• Own and manage end-to-end service management processes and tools, including incident management, service request management, asset management, and KNB management
• Ensure adherence to standards, policies and best practices in operations

• Partner closely with IT partners throughout project lifecycles
• Support and collaborate with partners throughout the project lifecycle
• Ensure secure, reliable operation of our cloud platform
• Handle 2nd-level support and solve complex technical issues

• You help shape and continuously develop our cloud infrastructure and platform with a strong focus on quality.
• You drive IT projects from concept and evaluation to implementation, operation, and support.

We are looking for an Expert DevOps Engineer (f/m/d) within the Sovereign Cloud Delivery & Operations team in the Customer Services & Delivery board area, focused on the Sovereign Cloud deployment of SAP SuccessFactors (HCM). In this role, you will join the Multi-Tenant Engineering team: We own,...

• Work together with international product teams, you form an API platform for our vehicles over 5 brands
• Design, implement, and maintain scalable and reliable cloud infrastructure on AWS
• Manage and monitor existing CI/CD pipelines to ensure smooth deployment processes

• Operation and continuous improvement of SD-WAN and Office LAN infrastructure, including Wi-Fi and captive portal environments
• Continuous optimization and expansion of our Azure-based cloud network infrastructure

• You technically own and evolve our international analytics platform, driving a fully automated GitOps-style Infrastructure-as-Code (IaC) setup with Terraform on Azure
• You build reusable Terraform modules and manage remote state, versioning, and promotion across environments

• Being part of our Infrastructure & Network Team in an international IT set-up ​
• Group-wide definition of standards for network technology
• Management of external service providers
• Establishment of security standards in collaboration with the Information Security Officer

• Operate and maintain complex Hyperscaler/SAP Cloud Infrastructure networks, track significant problems, monitor performance, and perform upgrades as required.
• Engage with customers in network architecture discussions to meet their security requirements.

• Cloud Operations: Design, implement, monitor, maintain and optimize the SAP Sovereign Cloud system landscape for Germany.
• Setup of a multi-system landscape architecture and integration aspects between heterogeneous system technologies.

• Cloud Operations: Design, implement, monitor, maintain and optimize the SAP Sovereign Cloud system landscape for Germany.
• Setup of a multi-system landscape architecture and integration aspects between heterogeneous system technologies.