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• Responsible for assisting users with IT related inquires and issues.
• Provides first line user support with all IT related issues.
• Responsible for ensuring a high level of customer service and support to all users.

• Provide first line and second line support and incident management to all users across the geography of responsibility, including white collars, blue collars and road warriors, ensuring efficient service operations.
• Be a point of escalation in the resolution of more challenging incidents.

Model Onboarding & Deployment: Take AI models from internal and external users into production inference workflows. Package and deploy models as containerized inference endpoints. Define and operate validation gates covering functional checks, performance benchmarks, and safety/​security...

• Use your in-depth networking knowledge to shape, build and maintain the networking underneath for thousands of managed Kubernetes clusters on various cloud providers.
• Design and develop solutions for networking problems within Kubernetes clusters and around them.

Senior Cloud DevOps Engineer myLife Diabetes Care AG is a new, independent Medtech company specialising in the treatment of diabetes using advanced insulin pump systems. For our Platform Services Department, we are looking for an experienced Senior Cloud DevOps Engineer at our new Headquarter in...

• Provide 1st level support; Respond to user support requests and resolve technical problems in hybrid environment
• Assist in managing Windows servers (installation, configuration, maintenance)
• Perform routine system updates, patches, and backups

A bit about us Digital Realty is the leading provider of carrier and cloud neutral data centre services by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data...