Üzleti elemzõ állások Németországban (rendszertervező)

• Design and implement robust and innovative SAP architectures tailored to customer needs
• Lead solution development across SAP modules, ensuring alignment with customer business goals
• Stay ahead of the curve by exploring and integrating new SAP technologies

• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

Define Platform Architecture Strategy & Roadmap - Set the vision for how the platform evolves, ensuring alignment with business goals and enterprise architectural principles. Define the target solution landscape, manage cross-platform dependencies, and drive roadmap execution;...