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• Design, operate and continuously improve the infrastructure for our SaaS solutions.
• Supporting and evolving our service orchestration platform based on HashiCorp Nomad and Consul.
• Manage configuration, patching and lifecycle of operating systems, middleware and services.

• Support the administration and optimization of Microsoft Azure and Microsoft Entra ID environments
• Assist in identity and access management processes (user lifecycle, role assignments, permissions governance)
• Contribute to Exchange Online and e-mail administration tasks

• Administer servers, storage systems, and network infrastructure.
• Deploy, configure, and maintain servers, network devices, and firewalls. Ensure optimal performance.
• Monitor infrastructure health and application performance. Analyze logs, troubleshoot outages, and improve reliability.

• Planning, installing, configuring, replacing, and maintaining PCs and iOS devices according to the standard
• Providing first-level IT support to users via phone, ticketing system, and on-site assistance
• Troubleshooting and resolving hardware, software, and connectivity issues

• System maintenance and support: You take responsibility for daily operations, maintenance, and the continuous optimization of our internal IT infrastructure.
• Infrastructure development: You continuously develop our infrastructure across networking, firewall, storage, and backup.

• Operating and extending technical and structural infrastructure components for highly secure environments, both for internal platforms and customer-facing projects
• Supporting security accreditation processes and administrating relevant systems and security technologies

• Cloud Operations: Design, implement, monitor, maintain and optimize the SAP Sovereign Cloud system landscape for Germany.
• Setup of a multi-system landscape architecture and integration aspects between heterogeneous system technologies.

Build enterprise cloud infrastructure that provides European data sovereignty and hyperscaler-grade capabilities. You'll work on SAP Cloud Infrastructure, solving complex distributed systems challenges at scale: multi-region networking, container orchestration, storage systems, and the APIs that...

• Provide advanced (Level 2–3) technical support to global teams, resolving complex issues efficiently
• Oversee administration and optimization of client and server systems, ensuring high availability and performance

• Help Shopify run its planet scale systems by enabling our engineering teams to create resilient systems.
• Build and improve tools to keep our platform resilient and performant.
• Ensure we never fail for the same reason twice.
• Go on-call and respond to automated alerts and execute playbooks.