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• Support, administration and configuration of our application landscape, in particular the PMS protel and the POS Lightspeed
• 1st and 2nd level support for our hotels – from error analysis to resolution
• Incident and problem management, and coordination with external software partners to find solutions

As a Senior IT System Administrator at Factworks, you'll be pivotal in maintaining the SMOOTH OPERATION AND OPTIMAL PERFORMANCE of our IT infrastructure. Leveraging extensive experience and technical expertise, you will manage the DESIGN, IMPLEMENTATION, AND ONGOING MAINTENANCE of our complex...

The Data Center Engineering Operations Technician (EOT) is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems etc.) within the data center environment in a...

• You will help new employees get started quickly by allocating and installing IT equipment.
• You will act as a point of contact to support new employees' introduction to our systems (hardware, software, mobile services), provide help with onboarding and be available to answer questions.

Own the M365 collaboration platform: Lead the architecture, configuration and lifecycle of Microsoft 365 collaboration services, delivering secure, scalable and standardised solutions. Drive adoption and enablement: Lead rollouts and change initiatives, deliver training and community activities,...

Responsibilities: - You will assist in the operation, and maintenance of all electrical,mechanical, and HVAC equipment within the Data Center/Facility. - You will assist in maintenance and monitoring of all Data Center systems to include incidents/events, problems, changes, monitoring, problem...

Responsibilities: - You will assist in the operation, and maintenance of all electrical,mechanical, and HVAC equipment within the Data Center/Facility. - You will assist in maintenance and monitoring of all Data Center systems to include incidents/events, problems, changes, monitoring, problem...

• supporting end-users in troubleshooting day-to-day tech issues
• maintaining office infrastructure
• maintating asset inventory (laptops, pheripherals, displays, printers)
• Seniority development within HelpDesk
• Develoment into System Administration, Platform Management, Information Security

CI/CD ownership: Own and evolve our shared GitHub Actions platform so it stays maintainable, reliable and easy to adopt across the team's repositories. Our stack is mainly Python, so you'll need a solid grasp of the Python packaging and tooling ecosystem. Occasionally you'll extend the platform to...

• Taking responsibility for the smooth day-to-day operation of our hybrid server landscape, with a focus on on-premise platforms complemented by Microsoft Azure.
• Planning regular system maintenance and carrying it out yourself, so our systems stay stable and available.

• Collaborate with business stakeholders to identify technical opportunities and gather user requirements for Polarion customizations, workflows, reports, dashboards, and integrations.
• Configure, customize, and maintain Polarion ALM solutions to support engineering, quality, and compliance processes.

• Gather and prioritize infrastructure requirements from projects and business stakeholders
• Design, implement and maintain server and storage infrastructure
• Prepare and review technical specifications
• Represent server infrastructure in IT projects and governance meetings