English állások, munkák rendszergazda kategóriában

• Operate, maintain, and further develop cloud-managed Kubernetes clusters
• Build, maintain, and continuously improve CI/CD pipelines using GitLab CI
• Develop and maintain infrastructure as code using Terraform, Ansible, and Helm
• Automate operational tasks and improve developer workflows

• User management in a heterogeneous software landscape
• Device Management (inventory, patch management, configuration)
• Processing support requests (Level 1, 2 and 3 support - editing depending on knowledge level)
• Participation in infrastructure projects (distribution, cloud and network technology)

• Help Shopify run its planet scale systems by enabling our engineering teams to create resilient systems.
• Build and improve tools to keep our platform resilient and performant.
• Ensure we never fail for the same reason twice.
• Go on-call and respond to automated alerts and execute playbooks.

• Act as the primary technical contact for assigned customers, providing trusted expertise after purchase
• Diagnose and resolve hardware, software, and network issues with a strong focus on root‑cause analysis

• Operation and continuous improvement of SD-WAN and Office LAN infrastructure, including Wi-Fi and captive portal environments
• Continuous optimization and expansion of our Azure-based cloud network infrastructure

• Design, implement and maintain our development platform and cloud environments using Infrastructure as Code
• Build and maintain tools and services to enable and accelerate our development teams and improve the maintainability and operability of our infrastructure

• Provide 1st and 2nd level technical support via ticketing system, phone, email, and in person
• Install and maintain network and server hardware components
• Manage and maintain internal software distribution system
• Install and maintain printers and video conferencing systems

Model Onboarding & Deployment: Take AI models from internal and external users into production inference workflows. Package and deploy models as containerized inference endpoints. Define and operate validation gates covering functional checks, performance benchmarks, and safety/​security...

Provide first- and second-line technical support via the IT service portal, live chat, phone, email, and face-to-face interactions, ensuring prompt resolution and high customer satisfaction....

Design, develop, and maintain cloud infrastructure solutions for SaaS/PaaS products using Infrastructure as Code (IaC) principles Implement and optimize CI/CD pipelines to enable efficient software delivery Create and maintain APIs and automation scripts to streamline infrastructure management...

• Provide first line and second line support and incident management to all users across the geography of responsibility, including white collars, blue collars and road warriors, ensuring efficient service operations.
• Be a point of escalation in the resolution of more challenging incidents.

• Continuously learn and adapt to new technologies, frameworks, and tools to enhance development capabilities.
• Participate in infrastructure automation projects and contribute to maintaining high standards of quality and documentation.

Proactive collaboration in designing infrastructure and estimating, managing + optimising its costs Learning new technologies selected by the development team before implementation and release Support the dev team by creating and managing new environments or services Creating or restoring data...

• Support the maintenance and organization of the IT hardware inventory (e.g., laptops, monitors, peripherals).
• Assist in hardware setup, configuration, and basic troubleshooting.
• Provide on-site support for employees, including technical guidance and handling smaller issues.

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

Configure, operate, and maintain network infrastructure, including Juniper SRX firewalls, QFX/EX switches, Fortinet FortiGate firewalls, FortiSwitches, and OPNsense firewalls, as well as Microsoft Azure networking components....