Parti állások, munkák rendszergazda kategóriában

• Provide 1st and 2nd level technical support via ticketing system, phone, email, and in person
• Install and maintain network and server hardware components
• Manage and maintain internal software distribution system
• Install and maintain printers and video conferencing systems

• Act as the primary technical contact for assigned customers, providing trusted expertise after purchase
• Diagnose and resolve hardware, software, and network issues with a strong focus on root‑cause analysis

• Design, implement and maintain our development platform and cloud environments using Infrastructure as Code
• Build and maintain tools and services to enable and accelerate our development teams and improve the maintainability and operability of our infrastructure

Provide first- and second-line technical support via the IT service portal, live chat, phone, email, and face-to-face interactions, ensuring prompt resolution and high customer satisfaction....

Proactive collaboration in designing infrastructure and estimating, managing + optimising its costs Learning new technologies selected by the development team before implementation and release Support the dev team by creating and managing new environments or services Creating or restoring data...

• Provide first line and second line support and incident management to all users across the geography of responsibility, including white collars, blue collars and road warriors, ensuring efficient service operations.
• Be a point of escalation in the resolution of more challenging incidents.

• Continuously learn and adapt to new technologies, frameworks, and tools to enhance development capabilities.
• Participate in infrastructure automation projects and contribute to maintaining high standards of quality and documentation.

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure