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• Development and maintenance of the software products running on our embedded device(s) and PCs onboard and in-house
• Troubleshooting in case of operational issues as well as bug fixing

• Design, implement, and maintain SAP authorization concepts across S/4HANA PCE and related systems.
• Develop and manage user roles, profiles, and authorization objects in alignment with business needs and compliance requirements.

• Design, implement, monitor, maintain and optimize SAP S/4HANA systems for SAP Sovereign Cloud in Germany.
• Setup of a multi-system landscape architecture and integration aspects between heterogeneous system technologies.
• Provide on-call support for incidents and performance degradations.

• Provide 1st level support; Respond to user support requests and resolve technical problems in hybrid environment
• Assist in managing Windows servers (installation, configuration, maintenance)
• Perform routine system updates, patches, and backups

• setup, maintain and support Linux machines for testing and integration processes
• develop and customize tools and software layers
• collaborate with internal clients in a high-tech environment (aerospace)
• troubleshoot and document complex issues
• work proactively and solve difficult problems independently

• You are part of a team who is responsible for the global infrastructure services (planning, design, installation and administration)
• You ensure the proper service delivery of the entitled end to end services (network infrastructure, Storage, Server, VM, interfaces, 芒聙娄)

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

• Help Shopify run its planet scale systems by enabling our engineering teams to create resilient systems.
• Build and improve tools to keep our platform resilient and performant.
• Help define what Resiliency and Site Reliability Engineering means for Shopify.

• Design, implementation, and troubleshooting of the OmnissaTM Sovereign Solution for Workspace ONE®
• Direct collaboration with OmnissaTM product development
• Error analysis and problem solving (3rd/4th level) in global support
• Monitoring, maintenance, and updates of private cloud and customer systems

• Partner closely with IT partners throughout project lifecycles
• Support and collaborate with partners throughout the project lifecycle
• Ensure secure, reliable operation of our cloud platform
• Handle 2nd-level support and solve complex technical issues

• System Ownership & Lifecycle:
• Own the entire system life cycle
• for our public cloud-based infrastructure, including requirements gathering, architecting, vetting, building, and operational management.
• Automation & Operational Efficiency: Drive significant improvements in
• operational efficiency

We are looking for an Expert DevOps Engineer (f/m/d) within the Sovereign Cloud Delivery & Operations team in the Customer Services & Delivery board area, focused on the Sovereign Cloud deployment of SAP SuccessFactors (HCM). In this role, you will join the Multi-Tenant Engineering team: We own,...