Digital experience manager állások Svájcban (projektmenedzsment)

• Own and manage end-to-end service management processes and tools, including incident management, service request management, asset management, and KNB management
• Ensure adherence to standards, policies and best practices in operations

• Own the Commercial B2B process area (incl. EDI) and drive the evolution of the related TechStack, with a understanding of Finance.
• Take full ownership of Microsoft Dynamics 365 F&O and its ecosystem (ISV solutions, Power BI, integrations), including roadmap definition and continuous improvement.

• Implement process-centered tool improvements, adjustments, interfaces, and best-practice solutions
• Manage and enhance the CRM system (Microsoft Dynamics), providing user and admin support, troubleshooting, and guidance

Lead and deliver challenging ServiceNow projects across Enterprise Service Management transformations, working either within larger teams or as a trusted advisor on specialized engagements...

Oversee the day-to-day operations and documentation of IT services such as M365, Atlassian Jira/Confluence and many more custom solutions, ensuring service quality....