Engineering supervisor állások Németországban (projektmenedzsment)

• Design and implement our next-​generation telephony and contact center architecture (UC / VoIP / CCaaS)
• Lead the technical workstream of a multi-​country rollout and modernization program
• Act as the internal technical authority and primary counterpart for external providers (e.g., TATA, NTT)

Taking responsibility: Responsibility for the successful planning, execution, and completion of internal IT infrastructure projects; work closely with other teams to deliver projects on time, within budget, and to the highest quality standards; lead IT projects by developing and managing project...

• Lead technical assessment with customers, analysing equipment specifications, production processes, and data availability to define integration requirements.
• Coordinate and support the integration of new and legacy industrial equipment, including retrofit projects when required.

• Identifying and coordinating the inter-dependencies among projects, products, and other important strategic initiatives across an organization
• Overseeing a whole program, which could be split into sub-projects managed by different project managers

As a Application Consultant you will be responsible for the Genesys Cloud based Contact Center Solution from an application perspective ensuring optimal performance and user satisfaction...