Architect állások Németországban (projektmenedzsment)

• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

• Develop and maintain global SAP architecture and process standards (SAP Template), promoting harmonization and best practices.
• Overall responsibility for the SAP roll-out program: planning, steering, and monitoring all roll-out activities worldwide.

Product Strategy: You own the end-to-end product vision and road­map for all non-financial ERP capa­bilities across MB Energy (SAP/Implico, OTIS and CODAS), aligned with your business stake­holder demands....

• lead and motivate cross-functional teams to successfully deliver customer projects
• take full ownership of project delivery including scope, budget, timeline, risks and quality

Taking responsibility: Responsibility for the successful planning, execution, and completion of internal IT infrastructure projects; work closely with other teams to deliver projects on time, within budget, and to the highest quality standards; lead IT projects by developing and managing project...