Digital experience manager állások Külföldön (projektmenedzsment)

• Own and manage end-to-end service management processes and tools, including incident management, service request management, asset management, and KNB management
• Ensure adherence to standards, policies and best practices in operations

• Identifying and coordinating the inter-dependencies among projects, products, and other important strategic initiatives across an organization
• Overseeing a whole program, which could be split into sub-projects managed by different project managers

Taking responsibility: Responsibility for the successful planning, execution, and completion of internal IT infrastructure projects; work closely with other teams to deliver projects on time, within budget, and to the highest quality standards; lead IT projects by developing and managing project...

• Design and implement our next-​generation telephony and contact center architecture (UC / VoIP / CCaaS)
• Lead the technical workstream of a multi-​country rollout and modernization program
• Act as the internal technical authority and primary counterpart for external providers (e.g., TATA, NTT)

• Implement process-centered tool improvements, adjustments, interfaces, and best-practice solutions
• Manage and enhance the CRM system (Microsoft Dynamics), providing user and admin support, troubleshooting, and guidance

Lead and deliver challenging ServiceNow projects across Enterprise Service Management transformations, working either within larger teams or as a trusted advisor on specialized engagements...

• Collaborate with group entities on continuous improvement of operational resilience measures
• Conduct ICT risk assessments and evaluation
• Support further development of the group ICT Control framework and monitor entities adherence
• Be a trusted advisor for resilient AI implementation

• Support IT side of the delivery for the build-out of a new Global Fulfilment Center (GFC)
• Collaborate with stakeholders to define project scope, goals, and success criteria, ensuring alignment with organizational objectives.

• Lead technical assessment with customers, analysing equipment specifications, production processes, and data availability to define integration requirements.
• Coordinate and support the integration of new and legacy industrial equipment, including retrofit projects when required.

• Definition of IT standards for the areas of network, racks, cabling, and construction requirements
• Responsibility for the implementation according to the standard
• Performing on-site control of construction sites in all relevant phases

Oversee the day-to-day operations and documentation of IT services such as M365, Atlassian Jira/Confluence and many more custom solutions, ensuring service quality....

• Lead the design and delivery of SAP integration solutions using SAP Cloud Platform Integration (CPI), API Management, and other middleware technologies.
• Develop integration strategies, standards, reusable components, and best-practice guidelines.