Irodai menedzser állások, munkák projektmenedzsment kategóriában

• Design and implement our next-​generation telephony and contact center architecture (UC / VoIP / CCaaS)
• Lead the technical workstream of a multi-​country rollout and modernization program
• Act as the internal technical authority and primary counterpart for external providers (e.g., TATA, NTT)

• Support IT side of the delivery for the build-out of a new Global Fulfilment Center (GFC)
• Collaborate with stakeholders to define project scope, goals, and success criteria, ensuring alignment with organizational objectives.

• Implement process-centered tool improvements, adjustments, interfaces, and best-practice solutions
• Manage and enhance the CRM system (Microsoft Dynamics), providing user and admin support, troubleshooting, and guidance

Lead and deliver challenging ServiceNow projects across Enterprise Service Management transformations, working either within larger teams or as a trusted advisor on specialized engagements...

• Collaborate with group entities on continuous improvement of operational resilience measures
• Conduct ICT risk assessments and evaluation
• Support further development of the group ICT Control framework and monitor entities adherence
• Be a trusted advisor for resilient AI implementation