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Guiding the Kotlin backend developers in designing, developing, and maintaining software applications, while setting technical direction and upholding code quality standards Collaborating with the software architect to define and evolve system architecture for enhanced scalability, performance, and...

Develop innovative business data and analytics concepts, strategies, and solutions for our industrial clients in both national and international contexts...

Design, develop, and implement BMC Helix/Remedy applications and solutions tailored to client specifications and business requirements. Integrate BMC Helix/Remedy with other enterprise systems and third-party applications to ensure seamless operations and data flow. Customize BMC Helix/Remedy...

• Own product vision, roadmap, and adoption strategy for AI capabilities across global customer interaction processes.
• Deliver cost reduction by prioritizing and scaling (agentic) automation of service requests (from intake and triage to resolution and escalation).

Supporting the development of a stable and scalable Kotlin and Spring Boot back-end from the ground up Collaborate closely with our Customer Support (L1) and Infrastructure Support (L2) teams to efficiently manage escalations- helping identify, troubleshoot, and resolve operational issues that keep...

Develop innovative business data and analytics concepts, strategies, and solutions for our industrial clients in both national and international contexts...

Develop innovative business data and analytics concepts, strategies, and solutions for our industrial clients in both national and international contexts....

Reporting directly into the Head of Operations on division KPIs, health status, and attention points/risks Leading, mentoring, and managing Service Operations Managers and support teams across L1, L2, and L3 Overseeing daily operational performance, ensuring SLAs/KPIs are met, and managing...

Ügyfélfolyamatok feltérképezése (folyamatelemzés, interjúk, workshopok) ClickUp alapú rendszerek tervezése és konfigurálása: sales pipeline, CRM, Projektmenedzsment, HR folyamatok, Pénzügyi / admin workflow-k Custom field-ek, workflowk, automatizmusok, dashboardok kialakítása ClickUp best...

• Support, invest in and develop an incredible team of talented and motivated engineers with clear expectations via practices such as 1:1s, goal setting, and constant feedback.
• Recruit, manage and retain the best talent for the delivery teams.

Serve as the process expert for offer creation, pricing, approvals, quoting, and order creation, driving simplification, automation, and end‑to‑end process transparency....

Develop innovative business data and analytics concepts, strategies, and solutions for our industrial clients in both national and international contexts...

• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

• Take end-to-end ownership of large, business-critical initiatives, ensuring strategic impact and sustainable outcomes.
• Act as a recognized expert, setting technical and architectural standards across complex domains.

Funkcionális specifikációk technikai tervezése, alkalmazás- és rendszerarchitektúra kialakítása Skálázható és karbantartható full-stack fejlesztés: db, backend, frontend, API-k és külső integrációk megvalósítása Deploy és üzemeltetés előkészítése (konténerizálás, CI/CD, cloud) iránti (tanulható)...

You will lead the Governance of the global Data Architect program by defining and continuously refining the operating framework that enables consistent execution worldwide. This includes establishing role definitions and RACI models, clarifying deliverables and effort expectations, aligning...

• Take end-to-end responsibility for complex projects or defined areas of ownership
• Act as a senior expert on technical and business topics, driving high-quality solutions
• Work independently, set priorities, and resolve complex cross-functional challenges

Develop innovative business data and analytics concepts, strategies, and solutions for our industrial clients in both national and international contexts...

Develop innovative business data and analytics concepts, strategies, and solutions for our industrial clients in both national and international contexts....

Develop innovative business data and analytics concepts, strategies, and solutions for our industrial clients in both national and international contexts...