Com állások, munkák projektmenedzsment kategóriában

• Resolve customer technical incidents during installation, implementation, and/or maintenance of NI products and platforms.
• Escalate complex issues to the appropriate internal teams while maintaining ownership of customer interaction.
• Report design, reliability, or maintenance issues to R&D.

• Lead Field Support Operations across multiple sites: coordinate onsite support staff, prioritize tasks, and ensure timely issue resolution
• Deliver Hands-On Technical Support: hardware setup, break/fix, AV systems, networking, and peripheral troubleshooting

Own and optimize the security incident management process and related tools, also ensure alignment and integration of related processes: information security, corporate security, product security, IT security, data privacy, and crisis management...

• Design Optical network solutions for Data Centers and LAN projects using Corning products
• Create and check Bills of Materials (BOMs) for customer projects
• Support customers and sales teams with technical advice and solution design
• Turn customer requests (RFQs) into clear technical solutions

• Support, invest in and develop an incredible team of talented engineers with clear expectations via practices such as 1:1s, goal setting, and constant feedback.
• Recruit, manage, and retain the best talent for the delivery teams.

• Developing and refining IT resilience, backup and disaster recovery concepts on a group-wide level.
• Assessing existing backup, restore and recovery capabilities, including resilience against ransomware and large-scale failures.

A bit about us Digital Realty is the leading provider of carrier and cloud neutral data centre services by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data...