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Ensure Customer Careline Support: Handling of careline/social media service provider inquiries, temporary processing of fuel complaints, support in litigation procedures with external and internal lawyers, and drafting of text modules for careline/social media service providers....

• Review and analyse alerts for customer accounts and transaction patterns to detect unusual or suspicious activity
• Preparation of suspicious activity reports based on findings
• Collaboration with other operational compliance teams and departments

• Analysis of data and trends to identify emerging HR risks and prioritize mitigation strategies
• Definition and oversight of HR Business Risk Indicators (BRIs) and Key Performance Indicators (KPIs) to monitor risk and performance

• Management of daily operational and financial activities within assigned programs
• Accurate processing of transactions including validations, reconciliations, and exception handling
• Monitoring of operational flows within programs for alignment with contractual terms and operational guidelines

• take ownership of customer receivables, ensuring outstanding invoices are followed up and payments are collected in a timely manner
• maintain regular contact with business partners regarding open items and support the resolution of payment-related issues

• Monitor and manage accounts receivable activities to support timely payment collection.
• Follow up with customers regarding outstanding balances and assist in resolving payment-related issues.
• Prepare regular reports on collection activities and cash inflows.

• Collaboration with regional teams including Banking and Operations to outline the roadmap for new partnerships and bank accounts
• Ownership of the internal onboarding and offboarding process for bank accounts within Wise’s internal infrastructure

• Monitor data across the firm using Aladdin’s Thresholds Reporting System
• Investigate data and prepare accurate reports (e.g., Major Shareholding, Net Short Selling, Takeover Panel) to regulators and companies within prescribed timelines

• Managing the project lifecycle delivery of Sustainability & Climate Corporate Solutions for the Corporates client segment
• Serving as the dedicated client liaison during each project engagement

• Act as a subject matter expert for the business on all areas of revenue recognition, accounts receivable and accounts payable
• Receiving billing requests from the business to process in B2O/Workday

• Building and maintaining SQL queries and reports that track bookings, pipeline coverage, and conversion
• Monitoring CRM data quality to resolve issues at the source
• Analyzing pipeline trends and supporting the weekly forecasting review cadence with clean, accurate data

• Execution of global e-invoicing initiatives across EMEA
• Compliance with country-specific mandates and alignment to enterprise standards
• Process transformation and optimization across finance workflows (R2R, P2P and O2C)

• Customer and business onboarding with initial and ongoing customer due diligence and enhanced due diligence reviews
• Collection, analysis, and verification of customer information against KYC/AML guidelines

• Supervision of month end, quarter end and year end closing under US GAAP following financial standards and procedures of IFF
• Responsibility for US GAAP reporting following IFF corporate requests

• Ensuring the accuracy of financial records and compliance with accounting standards across the organization
• Overseeing the preparation of journal entries and managing the month-end and year-end closing processes

• Leading and coordinating daily AP operational activities
• Acting as escalation point for complex AP, Finance, and Sourcing issues
• Building a high-performing team culture based on trust, collaboration, and open communication

• Ensuring the accuracy of financial records and compliance with accounting standards across the organization
• Overseeing the preparation of journal entries and managing the month-end and year-end closing processes
• Generating and reviewing financial statements for legal entities

• Supervision of all E2E daily operations within the Accounts Payable team including accounting, query management, invoice issue resolution, quality controls and Idoc management
• Daily interaction, training, direction and oversight of staff activities

• Resolution of complex accounting issues within the wider finance community
• Support of the Head of technical accounting in resolution of complex accounting issues and implementation of new accounting standards

• Overall execution of the cluster
• Development and holding of capabilities, tools and standard approaches to deliver functional excellence
• Partnering with End-to-End Business Process Managers for optimization in standardization, simplification, quality adherence and efficiency