Remoteworking állások Külföldön (online ügyfélszolgálat)

• Utazási ajánlatok ismertetése, foglalások kezelése;
• Ügyfeleink támogatása telefonon / e-mailben;
• Utazással kapcsolatos információk (menetrend, vízum, biztosítás, stb.) megosztása, utazással kapcsolatos dokumentumok kiküldése az ügyfelek részére;

• Evaluate suspicious patterns or anomalies in crypto and fiat transactions.
• Identify what additional checks are needed and take ownership of the follow up process.
• Support internal teams with escalations while meeting established SLAs.
• Communicate directly with customers via email and live chats.

• Provide world-class service to our users primarily through phone support, and occasionally via tickets or live chat, always delivering timely, professional assistance that drives satisfaction and loyalty
• Align daily with your manager and collaborate closely to meet team and company targets

Provide world-class service to Bitpanda's customers by handling their requests primarily through phone support, but occasionally also via ticketing system and live chat, ensuring timely and professional support that enhances customer satisfaction and loyalty....

Be the face and voice of Bitpanda on Telegram, ensuring we maintain a helpful, engaging, and safe community space in German (primarily) and English....