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• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

Advising in the evaluation phase such as preliminary feasibility study of the transaction, carve out concept, transaction structure, and on documentation, like NDAs, release letters, engagement agreements, process letters, indicative offers, defense agreements, market studies for merger control...

• Translate strategic priorities and business pain points into high‑value innovation initiatives in close collaboration with senior stakeholders across business and IT
• Steer venture clienting engagements end‑to‑end, including prioritisation, decision‑making, scaling and termination of initiatives

• Lead 2 teams (Key Account Management and Operations) with a total of around 10 employees.
• Coach and develop your teams, support them in carrying out their tasks, and promote individual strengths to create a motivated and high-performing environment.

• Serve as the trusted security advisor for customers and internal teams, addressing inquiries related to cybersecurity, privacy, and compliance.
• Lead customer security reviews, audits, and due diligence processes.

• Build and maintain strong relationships with existing and prospective customers in the European market.
• Manage customer inquiries, prepare quotations, and handle order processing.
• Monitor sales performance metrics and prepare regular reports for internal review.

• Translate data into actionable insights that shape our marketing strategy and investments.
• Partner with marketing stakeholders to identify opportunities, define KPIs, and measure success.
• Build clear, engaging dashboards and reports that highlight trends and tell compelling stories.

Serve as the process expert for offer creation, pricing, approvals, quoting, and order creation, driving simplification, automation, and end‑to‑end process transparency....

As a process expert, you are responsible for cross-application consulting and the implementation of FI (Finance) and CO (Controlling) template processes. You will take over the support of adjacent process areas (quality, development, production, logistics, investments as well as the RB (Robert...

As an CO process expert, you are responsible for the cross-application consulting and the implementation of CO template processes. You will take over the support of adjacent process areas (quality, development, production, logistics, investments as well as the RB (Robert Bosch) central areas)....

• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

• Manage and scale our Teleport infrastructure for secure access to servers, databases, and Kubernetes clusters.
• Develop and maintain automated Identity and Access Management (IAM) workflows within AWS.
• Implement and improve Just-In-Time (JIT) access solutions to reduce our permanent attack surface.

• Connect the ONE-KEY accounts via APIs to enable real-time sample tracking
• Ensure all solutions meet regional audit and compliance requirements
• Contribute to the expansion of web interfaces, internal tools, and platform improvements across the ONE-KEY ecosystem

• Work with a wide range of systems, processes and technologies to own and solve problems from end-to-end
• Uphold high engineering standards and bring consistency to the many codebases and processes you will encounter
• Work with engineers across the company to build new features at large-scale

• Position selected services and solutions within the financial sector
• Identify, engage, and develop new customer relationships
• Collaborate with delivery and engineering teams, including external partners
• Develop and implement account expansion strategies through up-selling and cross-selling

WHAT YOU'LL DO You'll work across the full development cycle - from pre-production through live operations - as part of a small, cross-functional team. That means writing and optimizing C# in Unity, building efficient and reusable systems, and making sure your code is something your teammates can...

• Design, build and operate scalable test automation frameworks for enterprise environments
• Drive and consult on test automation strategies for our customers
• Develop and maintain automated test cases (e.g. regression, integration, system and acceptance tests)