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• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

• Lead, coach, and inspire a small team of SEA Managers - helping them grow through clear feedback, development plans, and smart processes
• Own and manage your own SEA accounts, ensuring world-class execution and measurable performance

• Team leader for SCM and logistics team, involved in day-to-day business and taking on tasks within the team
• Responsible in demand/supply planning and shipments from Asia
• Monthly reports for Management and Sales Team

Training Design & Delivery: Designed and delivered role-based, hands-on training programs, workshops, and live demos (virtual and in-person) for global audiences, including certification programs to measure proficiency....

• Lead and shape system studies to define the evolution of next-generation cloud and network architectures.
• Conceptualize, design and deliver AI prototypes and PoCs, and assess their technical and customer impact.

Understand the European regulatory authorities' approach to operational resilience, regional nuances and requirements, with a specific focus on the Digital Operational Resilience Act (DORA) and support integrating those expectations into the operational resilience framework...

• Take end-to-end responsibility for complex projects or defined areas of ownership
• Act as a senior expert on technical and business topics, driving high-quality solutions
• Work independently, set priorities, and resolve complex cross-functional challenges

• Take end-to-end responsibility for complex projects or defined areas of ownership
• Act as a senior expert on technical and business topics, driving high-quality solutions
• Work independently, set priorities, and resolve complex cross-functional challenges

• Leading the architecture discussion for flexibility to deliver seamless business solutions for the Energy Retail Segment
• Collaborating with business stakeholders to understand requirements and translate them into scalable and effective technical designs

Own the Strategic Agenda: Serve as the primary driver for high-priority initiatives ranging from new product pivots and features to market entry strategies...

Lead the design, maintenance, and continuous improvement of the ILAAP framework, ensuring it accurately reflects the firm's liquidity adequacy and risk appetite....

• Aligning enterprise and AI architecture with business strategy to ensure consistent, scalable, and value-driven solutions
• Guiding architectural decisions across AI use cases, data flows, and technical platforms to ensure end-to-end coherence

• Assist and support international projects within the Customer Portfolio Management Team
• Support change management activities across the entire department, helping to drive adoption and ensure sustainable implementation

• Collaborate closely with your Tech Lead on architecting new features and seeing them through to completion
• Design, develop, test, deploy and maintain software in a thriving environment

Apply your knowledge of security architecture to help software engineers build secure products and services across a diverse technology stack, including microservices, mobile applications, and cutting-edge AI-driven solutions....

• Manage and scale our Teleport infrastructure for secure access to servers, databases, and Kubernetes clusters.
• Develop and maintain automated Identity and Access Management (IAM) workflows within AWS.
• Implement and improve Just-In-Time (JIT) access solutions to reduce our permanent attack surface.

In Observability you'll build the tools for monitoring and measuring infrastructure, microservices, and sometimes totally unique workloads. You'll put the developer experience at the front of your mind and implementations, and you'll contribute deeply to understanding and preventing incidents...

Contribute to the development, implementation and maintenance of advanced risk measurement methodologies specifically for Interest Rate Risk in the Banking Book (IRRBB) and Credit Spread Risk in the Banking Book, including metrics like EVE (Economic Value of Equity) and NII (Net Interest Income)...

• Work in cross-functional teams, understand how the entire puzzle fits together instead of just being a solitary piece
• Take ownership and have an impact on the product
• Ask 'Why?' and be prepared to be asked 'What do you think about it?'
• Engage in knowledge-sharing within your team as well as beyond

• End-to-end responsible for the product category (Portfolio), collection of product data, and implementation of it accordingly into the portfolio;
• Development of local product strategy for the owned category and steering the sales department based on the strategy;