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• Build and maintain strong relationships with existing and prospective customers in the European market.
• Manage customer inquiries, prepare quotations, and handle order processing.
• Monitor sales performance metrics and prepare regular reports for internal review.

• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

• Connect the ONE-KEY accounts via APIs to enable real-time sample tracking
• Ensure all solutions meet regional audit and compliance requirements
• Contribute to the expansion of web interfaces, internal tools, and platform improvements across the ONE-KEY ecosystem

• Work with a wide range of systems, processes and technologies to own and solve problems from end-to-end
• Uphold high engineering standards and bring consistency to the many codebases and processes you will encounter
• Work with engineers across the company to build new features at large-scale

• Position selected services and solutions within the financial sector
• Identify, engage, and develop new customer relationships
• Collaborate with delivery and engineering teams, including external partners
• Develop and implement account expansion strategies through up-selling and cross-selling

• Own the global S/4 process template including target state design, process documentation (ARIS), controls and integration points.
• Define and enforce global standards; approve or reject deviations through formal design authority and escalation where required.

• Design, build and operate scalable test automation frameworks for enterprise environments
• Drive and consult on test automation strategies for our customers
• Develop and maintain automated test cases (e.g. regression, integration, system and acceptance tests)

• End-to-end responsibility for operational and strategic demand and supply planning within the S&OP process
• Development, analysis, and continuous improvement of 12-month rolling forecasts and consumption models based on market trends, historical data, and opportunity pipelines (Salesforce)

• Creation of airbills through UPS platform for shipment inbound and outbound between USA/Germany.
• Tracking shipments between German/USA/North America Customers.
• Oversee day-to-day shipping/receiving operations.

End-to-End Data Lifecycle Ownership: Lead the design and implementation of tracking strategies that cover the entire lifecycle: from initial requirements gathering to Generation, and finally to automated Validation....

• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

• Team leader for SCM and logistics team, involved in day-to-day business and taking on tasks within the team
• Responsible in demand/supply planning and shipments from Asia
• Monthly reports for Management and Sales Team

• Lead and shape system studies to define the evolution of next-generation cloud and network architectures.
• Conceptualize, design and deliver AI prototypes and PoCs, and assess their technical and customer impact.

Define and maintain the product strategy and roadmap for coding & marking equipment in line with company strategy, market trends and customer requirements....

• Own the startup engagement funnel from first contact to application
• Conduct strategic qualification calls and assess international readiness
• Advise founders on program fit and global scaling pathways
• Close high-potential startups into the right programs

• Identify, research, and prioritize target customers in industries using injection moulding products/services.
• Deliver high-quality first-contact calls, outreach, and introductory meetings to open doors with prospects.

• Operate and continuously improve the existing customer segmentation model
• Translate segmentation logic into concrete sales actions (e.g., service levels, visit frequencies, offer types)
• Analyze customer-level profitability (P&Ls) and develop segment-specific service and pricing strategies

• Lead a team of regional sales managers to drive revenue growth by aligning regional strategies with organizational goals
• Identify and develop new business opportunities – conducting research, analysing market trends, and using data to uncover growth areas and competitive advantages

• Guide the Transition : Lead the implementation of EPOS digital solutions for our existing and new B2B clients.
• Process Design: Beyond managing clients, you will design the workflows, onboarding journeys, and internal procedures that will become the standard for our digital department

Develop and execute EMEA go-to-market and sales strategies for direct and channel business, including pipeline building, forecasting, and performance management (CRM, MBR/QBR)....