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• Drive the development and continuous improvement of CRM and other tools used in Technical Support, with CRM as the primary focus.
• As a member of the CRM Panel, gather and structure requirements and turn them into practical improvements together with process owners and IT.

• Run the weekly, monthly, and quarterly forecast process: facilitate calls with sales leadership, consolidate inputs, and present conclusions, not just data
• Surface pipeline risk proactively with a point of view on what to do about it, not just a report that something is off

• Proactively contact potential B2B customers by phone
• Conduct cold calls and identify new business opportunities
• Introduce the company's products and identify potential customer needs
• Identify relevant contacts and decision-makers

• Drive pipeline growth through prospecting, strategic account management, and new business development.
• Build and maintain strong relationships with customers across academia, government, and industrial research organizations.

• Install and commission XSYS equipment at customer sites, including system setup, testing, acceptance and handover.
• Perform preventive and corrective maintenance, repairs, upgrades and technical modifications to ensure equipment reliability and minimize downtime.

New Customer Acquisition: Proactively identify target accounts, initiate contact and secure access to decision-makers. Create opportunities through direct outreach, working with distributor, and customer visits, taking personal ownership of winning new business....

Define and continuously improve the global channel strategy, including partner segmentation, prioritization, value propositions and the Alliance Program framework...

• Surgical microscopes creating surgical augmented reality
• Ultrasound devices creating 3D ultrasound imaging
• Brainlab's own Robotic Arm (Cirq)

• International Sales and Channel Management with a regional focus on Asia, especially China, Taiwan, and/or other Asian countries
• Understand customer requirements and propose tailored solutions and system configurations for quotations

Strategic responsibilities: Support and implementation of a coherent international trade marketing strategy that promotes profitable growth in all markets and ensures that all activities are aligned with edding's long-term goals....

• Lead, coach, and develop the Key Account Management team to drive customer acquisition, strategic account growth, and commercial excellence.
• Participate in setting revenue targets and sales forecasting.