Customer service specialist állások, munkák Németországban

In this role, you will join a global team in SAP Business Transformation Management Customer Success to make the Integrated Toolchain a reality at selected strategic customers. You will identify use cases for the Integrated Toolchain based on individual customer needs, drive the realization of...

• Strategic ownership and development of assigned key accounts
• Building and maintaining long-term relationships with senior stakeholders in Pharma and Biotech
• Development and execution of account strategies and account plans

• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

Drive deep, trusted relationships with your customers' C-level executives and senior stakeholders, ensuring alignment between their business priorities and SAP's solutions....

We're looking for a proactive, results-driven Senior Lead Customer Partner to lead account growth and win new business in the Financial Services and Insurance sector. You'll own relationships with C-level executives, drive large IT services deals, and expand Kyndryl's footprint through strategic...

• Relationship Management: Building, developing, and maintaining long-term partnerships with our strategic key customers.
• Coordination & Communication: Coordinating all customer-related sales activities and ensuring transparent, regular communication on all relevant topics.

• Brand building and brand management,covering Western Europe markets (Germany; Austria; Benelux; Switzerland; UK)
• Planning and implementation ofintegrated marketing campaigns(marketing funnel management)
• Creation and implementation of marketing activities to supportnew product launches

Develop Go-to-Market Strategies: Design and craft dynamic go-to-market strategies and narratives that empower the Sales team and resonate with advertising clients. Collaborate closely with the Global Ads Marketing team to ensure alignment with global messaging....

Champion the commercetools Platform, refining its differentiated positioning to drive awareness, adoption, and revenue growth...

• Event logistics, coordination, timelines, vendor management
• Booth and collateral prep (print materials, product messaging, demos)
• Pre-show and post-show campaigns (email + follow-up workflows)
• Lead tracking, reporting, and post-event insights to improve the next show

• Lead strategic prospecting and discovery to identify business challenges and align solutions.
• Acquire mid-sized clients (up to 1,000 employees) across various industries, offering variety and flexibility
• Drive the full sales cycle, from lead qualification to negotiation and closing.

Shape strategic direction: Lead assessments on evolving business models (e.g. aggregators, platform players, OEM strategies) and identify strategic options for E.ON's positioning in the Flex market....

• You develop B2B communication concepts in close collaboration with Strategic Marketing and other internal stakeholders
• You design and manage the development of global multichannel campaigns – with a focus on digital channels – based on customer insights for the target group of ophthalmologists

Brand Strategy & Identity: Develop and implement a comprehensive brand strategy that strengthens LEKKA's identity. Ensure consistent, relevant brand messaging and a cohesive visual identity across all channels to drive brand awareness, penetration, and long-term brand equity....

Client Relationship Management: You develop and maintain strong, long-lasting relationships with key clients, acting as their main point of contact to ensure satisfaction and effective collaboration....

• Collaborating closely with the Sales Enablement Lead in EMEA to support the execution of regional CRM and sales enablement initiatives
• Partnering with regional Heads of Sales, Marketing, and the CRM IT team to ensure alignment and adoption of the EMEA CRM harmonization strategy

Identify, approach, and onboard new retail partners in your territory — from independent boutiques to regional retail chains — with a sharp focus on expanding our market presence. Develop and execute strategic account plans to grow and maintain strong relationships with key clients, including HQ...

You continuously shape domain strategy and vision, setting clear measurable goals and roadmap for the partner platform and partner-facing services to drive partner growth, satisfaction and retention, and you rally those around you toward this vision....

Support the infrastructure investment team in the due diligence of equity co-investments, secondary transactions, and fund investments within the infrastructure asset class...

• grow our number of collaboration partners and increase our revenue in the area “Employer Engagement ”
• regularly exchange information with our partner companies about their recruiting needs and identify suitable formats to meet their requirements