Ügyfélkapcsolati menedzser állások, munkák Németországban

• Design and implement our next-​generation telephony and contact center architecture (UC / VoIP / CCaaS)
• Lead the technical workstream of a multi-​country rollout and modernization program
• Act as the internal technical authority and primary counterpart for external providers (e.g., TATA, NTT)

Drive deep, trusted relationships with your customers' C-level executives and senior stakeholders, ensuring alignment between their business priorities and SAP's solutions....

• Brand building and brand management,covering Western Europe markets (Germany; Austria; Benelux; Switzerland; UK)
• Planning and implementation ofintegrated marketing campaigns(marketing funnel management)
• Creation and implementation of marketing activities to supportnew product launches

Develop Go-to-Market Strategies: Design and craft dynamic go-to-market strategies and narratives that empower the Sales team and resonate with advertising clients. Collaborate closely with the Global Ads Marketing team to ensure alignment with global messaging....

Drive Platform Differentiation: Refine our platform's differentiated positioning to drive awareness, adoption, and revenue growth; lead messaging and GTM for related products (AI Hub, Agent Gateway, integrations), ensuring cohesive narratives that highlight business and technical value...

• Event logistics, coordination, timelines, vendor management
• Booth and collateral prep (print materials, product messaging, demos)
• Pre-show and post-show campaigns (email + follow-up workflows)
• Lead tracking, reporting, and post-event insights to improve the next show