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Drive International Outbound Sales: Identify high-potential companies across international markets, find key decision-makers and engage them through personalized outreach via phone, email and LinkedIn....

• Processing and coordination of customer inquiries in close cooperation with sales colleagues
• Creation, processing and filing of offers and contract-related documents
• Administrative and preparatory support for contract processes within the DACH region

Process Analysis &; Automation: Analyze existing sales processes, identify opportunities for increased efficiency, and develop AI-powered automations (e.g., for reporting, follow-ups, data entry, and lead routing)....

• Lead and develop our customer service specialists and account managers, with clear responsibilities, standards, and priorities for every customer touchpoint.
• Build a team culture of service excellence, where ownership, responsiveness, and proactive, personal communication with customers are the norm.

• Collaborate with business stakeholders to identify technical opportunities and gather user requirements for Polarion customizations, workflows, reports, dashboards, and integrations.
• Configure, customize, and maintain Polarion ALM solutions to support engineering, quality, and compliance processes.

• Own and further develop our end-to-end Sales and Procurement processes – from quotation, order management, sales from stock and direct deliveries to purchasing and sourcing
• Connect Sales and Procurement across organisational boundaries instead of optimising individual functions in isolation

• Lead the business side of strategic, cross-functional digitalisation initiatives – from initial requirements through implementation and adoption
• Take a key role in implementing OQEMA's future pricing solution as your first major project

Identify, pursue and win high‑value, complex strategic opportunities across key markets and accounts by uncovering unmet needs, latent demand, and innovation‑driven use cases...

Identify, pursue and win high‑value, complex strategic opportunities across key markets and accounts by uncovering unmet needs, latent demand, and innovation‑driven use cases...

• Build trusted relationships with executive stakeholders and advise customers on strategic manufacturing investments and future bioprocessing concepts
• Identify, develop, and advance high-value opportunities by combining customer needs, market intelligence, and commercial insight

• Install and commission XSYS equipment at customer sites, including system setup, testing, acceptance and handover.
• Perform preventive and corrective maintenance, repairs, upgrades and technical modifications to ensure equipment reliability and minimize downtime.

Marketing Strategy & Budget: Take full ownership of shaping the marketing strategy and guide the end-to-end budget allocation for our brands Pincamp and ANWB Camping....

• Administer and manage the customer service tool landscape, with a strong focus on Zendesk, ensuring smooth daily operations, system stability, and secure user access management
• Drive the ongoing development and optimization of CRM systems through AI integration, automation, and process improvements

• Manage and expand existing customer relationships within the Commercial Print Plates segment across the DACH region, primarily in Germany.
• Focus on new business acquisition and market growth – identify opportunities, develop strategies, and execute them effectively.

• Designing and delivering engineering solutions for our businesses and customers
• Enhancing our infrastructure capabilities and functions with new and fresh ideas
• Performing and improving QA and Test Automation frameworks

• Manage and develop existing customer relationships, identify new business opportunities, and implement customer- and market-specific growth initiatives.
• Take ownership of assigned Inside Sales accounts and contribute to revenue growth, profitability, and customer satisfaction.