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• Administer and manage the customer service tool landscape, with a strong focus on Zendesk, ensuring smooth daily operations, system stability, and secure user access management
• Drive the ongoing development and optimization of CRM systems through AI integration, automation, and process improvements

Lead and manage the Business Applications & Digital Transformation department, both functionally and disciplinarily...

• Support in planning, execution and follow-up of events in various formats (in-person, hybrid and online)
• Entry, maintenance and analysis of data in various tools and create evaluations for management

ROLE SUMMARY You will own the commercial campaign and category activation agenda for CEE (e.g., Poland, Romania, Czech Republic), ensuring that all marketing activities directly support local business priorities, category growth, store traffic, and sales performance. Your core mandate is to...

Responsible for global Supply Chain activities for Investigational Medicinal Products (IMPs) of national and international Phase I-IV clinical trials in the Therapeutic Area General Medicine...

• Help to keep 3GPP specification version up to date in our device software by extending our spec-parsing Python tool
• Work on our code generation tooling for multiple programming languages (migration to a Rust-based replacement)
• Support the extension of our communication framework, based on C++

• Define and maintain the global end-to-end sales process framework.
• Coordinate the Global Process Owner (GPO) network for Sales with GPO from GD's and Regions.
• Ensure alignment between processes, CRM, and sales excellence methods.
• Govern process changes and deviations.

• Apply Adobe Brand Visibility recommendations to improve brand consistency, visibility, and content quality.
• Translate insights into concrete changes to content, metadata, and digital experiences.
• Build tools and automations that streamline ingestion, onboarding, and application of ABV outputs.

• ​​​​​Manage and coordinate the flow of project documentation within the PIM system
• Ensure all project documents are accurately processed, maintained, and distributed according to project procedures
• Upload, track, archive, and retrieve technical and project-related documentation

Sourcing Strategy Development: Design and execute end-to-end sourcing strategies for IT solutions, integrating business and technical requirements into forward-thinking procurement actions. Your focus will be on enabling scalability, digital innovation, and consistent value creation that goes...

Support of planning, managing and steering of timelines, costs and scope of Trial Teams for agreed deliverables of global supply chain activities for assigned clinical trials, including highly complex trials...

Operational Procurement: You will work closely with the Head of the function with an emphasis on overall governance, process design and continuous improvement projects. As such, you will be empowered to take the lead on several initiatives, from situation analysis to implementation....

End-to-end ownership of the delivery of all CGM Hospital Information System products, spanning our next-gen cloud platform and established on-prem solutions, with a focus on world-class execution across the entire portfolio....

Responsibility for our knowledge management system, from selection and configuration through rollout and sustainable adoption in the relevant teams...

Lead the installation, configuration, maintenance, and performance optimization ofMS SQL Server,PostgreSQL, andOracle databasesin a dynamic, enterprise-level setting, ensuring reliability and excellence at every step....

Build and govern the full curriculum architecture: Design and own the Academy curriculum across all three pillars — mindset (Customer-First identity and values), methods (conversation skills, AI-tool usage, operating discipline), and specialist content (per PCU, per primary product, per field...

Own the end-to-end incident process:Map, document, and continuously improve the full customer incident lifecycle — from the first inbound signal through intake, triage, escalation, resolution, and customer communication, ensuring a seamless experience at every step....

Plan and manage change and enablement initiatives to effectively drive the transformation of support, service delivery, and IT operations teams across the organization...

• Lead innovative and software based patient journeys across the DACH region with a focus on the implementation of state-of-the-art Hospital Information Systems (HIS).
• Take ownership of complex project workstreams, ensuring successful delivery in terms of scope, quality, timelines, and budget.

• You translate CGM's business strategy for your assigned units into a clear, value-driven IT demand and project roadmap.
• You are the primary contact for business leaders on all IT topics, capturing requirements, pain points, and opportunities in a structured way.